Sr. Analyst - Compliance

Position Title: Senior Compliance Analyst

Position Summary:

The Senior Compliance Analyst is an experienced compliance professional that will support the Compliance Team with developing, implementing, testing, and administering all aspects of TDECU's Compliance Management System. The Senior Compliance Analyst will partner with business units throughout TDECU to develop and continuously enhance second line of defense compliance risk identification and assessment processes.

The Senior Compliance Analyst must possess a comprehensive understanding of the regulatory framework and examination standards applicable to credit unions, demonstrate proactiveness in identifying and addressing compliance risks, and exhibit forward-thinking abilities to anticipate and adapt to future regulatory changes.

Essential Duties and Responsibilities:

Oversees all assigned work that supports the development, implementation, maintenance, execution, and continual improvement of TDECU's Compliance Management System. Assists with TDECU's Complaint Management System including collection, categorization, investigation, escalation, response, and the closure process. Monitor complaints to identify risks of potential consumer harm, program deficiencies, and member service issues and takes appropriate action. Identifies and mitigates compliance risks associated with third-party vendors as part of a cross-functional team responsible for administering TDECU's Vendor Due Diligence Program. Partners closely with TDECU's Legal and Risk Management teams, retail branches, and other business units to proactively identify, assess, and remediate risk. Conducts regular risk assessments to identify compliance gaps and potential areas of vulnerability; Conduct pre-examination readiness reviews and assist in the resolution of findings and corrective actions. Collaborates with relevant stakeholders to develop and implement strategies to mitigate compliance risks effectively. Monitors new and pending legislation impacting TDECU; assists affected business units in development of programs, policies, procedures, and training to satisfy regulatory requirements. Reviews and assess the components of TDECU's policies, procedures, and practices, including evaluating management's responses to issues identified in audits, reviews, and examinations. Develops and delivers compliance training programs for staff at all levels, ensuring a thorough understanding of regulatory requirements and expectations. Provides guidance and support to departments on compliance-related matters, serving as a subject matter expert resource. Implements and evaluates business processes and related compliance controls development and report findings to management.

Minimum Qualifications:

Education:

• Bachelor's degree or related field; or equivalent mix of education and work experience required.
• Juris Doctorate degree preferred.

Certification:

• Certified Regulatory Compliance Manager (CRCM), Credit Union Compliance Expert (CUCE) or NAFCU Certified Compliance Officer (NCCO) preferred.

Experience:

• Five to eight years of financial institution experience.
• Five to eight years of direct experience in compliance.
• Previous supervisory or management experience preferred.

Knowledge, Skills, and Abilities:

• Strong working knowledge of the regulatory framework within which financial institutions operate, including knowledge of: Compliance Issue Management System,Compliance Change Management System,Compliance Complaint Management System, Vendor Management Assessments/Third Party Risk, NCUA Regulations and Regulations, and other applicable federal and Texas state financial institution rules.

• In-depth knowledge of laws and regulations applicable to credit unions, including, but not limited to the following areas:
  • Consumer Protection: Equal Credit Opportunity Act (ECOA); Fair Credit Reporting Act (FCRA); Fair Debt Collection Practices Act (FDCPA); Unfair, Deceptive, or Abusive Acts or Practices (UDAAP); Telephone Consumer Protection Act (TCPA); Texas Deceptive Trade Practices-Consumer Protection Act.
  • Disclosures: Truth in Savings Act (TISA); Truth in Lending Act (TILA); Real Estate Settlement Procedures Act (RESPA); Home Mortgage Disclosure Act (HMDA).
  • Fair Lending: Equal Credit Opportunity Act (ECOA); Fair Housing Act (FHA); Home Mortgage Disclosure Act (HMDA).
  • Mortgage Lending: Real Estate Settlement Procedures Act (RESPA); TILA-RESPA Integrated Disclosure (TRID) Rule; Secure and Fair Enforcement for Mortgage Licensing Act (SAFE Act).
  • Data Security: Gramm-Leach-Bliley Act (GLBA); Payment Card Industry Data Security Standard (PCI DSS); Health Insurance Portability and Accountability Act (HIPAA); State Data Breach Notification Laws; General Data Protection Regulation (GDPR).
  • Privacy: Gramm-Leach-Bliley Act (GLBA); Right to Financial Privacy Act (RFPA); Children's Online Privacy Protection Act (COPPA); General Data Protection Regulation (GDPR).
• Excellent verbal and written communication skills; able to convey complicated advice and information in an understandable and engaging manner.
• Unquestioned integrity and excellent judgment with the ability to handle conflict with diplomacy.
• Excellent planning and organizational skills, including the ability to work independently on projects of high complexity with limited supervision.
• Ability to maintain confidentiality and instill trust within the organization.
• Adaptive person who thrives in a high-demand environment; works well under pressure.
• Strong emotional intelligence.
• Demonstrated leadership qualities, including the ability to take initiative, drive results, and mentor junior team members.
• Business-focused, creative problem solver who is open to new ideas and new approaches.
• Strong working knowledge of Microsoft Office, Word, Excel, and Power Point.

Physical Demands and Work Environment:

(The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform essential functions of this position and/or may be encountered while performing essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• While performing the essential duties of this position, an employee would frequently be required to stand, walk, and sit.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
• The noise level in the work environment is usually moderate.
• Our company offers a dynamic hybrid work arrangement, which requires three days of on-site work, in the Sugar Land, TX office.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Texas Dow Employees Credit Union is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, protected veteran status, sex, religion, disability, genetic information, national origin, or other status protected by federal, state or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process.