CRC Program Manager

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

SUMMARY OF POSITION

Oversees the daily operations of a Centerstone Recovery Center (CRC), a 21-30 day recovery-focused residential treatment program for adults with Substance Use Disorders. Oversees recovery environment to ensure client care and safety; coordination and clinical supervision of multi-disciplinary care team; program oversight of care from resident admission to transition planning; oversight of program schedule services and activities, implements evidence-based protocols, and maintains compliance with residential policies and procedures as well as providing daily supervision for on-site CRC staff. Provide community relations and communication with internal and external with referral resources and CRC admissions care coordinators. Oversee program budget and revenues. Oversee communication of Continuing ASAM, and appeal letters concerning insurance denial.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Supervisory Responsibilities for: Therapist, Recovery Coaches, Recovery Specialist, Peer Recovery Specialists, and Nursing staff.
• Provide strong leadership and oversight of the CRC program.
• Observe and document client compliance with medication regimes as dictated in the treatment plan; assist clinical staff in meeting and monitoring the client's medical and health care needs.
• Assist in implementation of agency programs as specified by supervisor.
• Maintain the safety and cleanliness of the environment. Follow agency protocols in emergencies, assisting in monthly fire and tornado drills.
• Ensure facility retention rate 80%
• Ensure facility meets 400 hrs. of care target monthly
• Ensure that Therapist, Nursing, Recovery Coach and other staff meet their monthly KPIs
• Ensures supervised program meets productivity standards.
• ANSA and ASAM assessments and reassessments completed on time for clients in program supervised.
• Clinical documentation, including treatment plans, for clients served completed in a timely fashion, according to organizational standards.
• Compliant with safety and accreditation standards for facility managed.
• Compliance with annual completion of staff annual performance.

KNOWLEDGE, SKILLS & ABILITIES

• Strong written and oral communication skills
• Strong time management
• Ability to train and mentor staff and build a cohesive team
• Ability to delegate and follow up on tasks
• Organizational skills
• Ability to problem solve quickly and make decisive decisions
• Ability to manage a program budget
• Supervise multiple staff

QUALIFICATIONS

Education Level

Minimum of a bachelor degree in social services required. Master degree in social service and licensed eligible preferred.

Years of Experience

Preferred minimum five years of supervisory experience. Minimum two years of experience working with individuals with substance use/co-occurring disorders.

Certification/Licensure

N/A

PHYSICAL REQUIREMENTS

Standing - 10%

Sitting - 90%

Squatting - Occasional

Kneeling - Occasional

Bending - Occasional

Driving - Occasional

Lifting - Occasional

Time Type:

Pay Range:

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Diversity, Equity, and Inclusion employee resource groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion.

Our approach to diversity is simple-it's about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.