Sales Supervisor (West Salem)

Goodwill Industries of the Valleys
United States, Virginia, Salem
Dec 02, 2024
Founded over ninety years ago, Goodwill Industries of the Valleys is committed to the vision of eliminating poverty through our mission of empowering individuals, strengthening families, and inspiring communities.Goodwill team members are at the heart of this mission. They are the very individuals we aim to empower, part of the families we want to strengthen, and members of the communities we want to inspire. Through a team-centered model, Goodwill is more connected to the areas we serve.Our team members are the ones who drive innovation, further the impact we make for those we serve, and define the very culture of our organization. What is a team-centered culture exactly? It's a commitment to team member development, improved and efficient processes, and a dedication to providing the support needed to be successful. From our retail locations, to our production teams, support staff, and those on the front lines of our mission work, every role within the organization is vital. Collaboration on all levels, sets up both the individual and the organization for success. We would love to have YOU be a part of that success - apply today! Responsibilities: Supervising all aspects of the sales floor and production areas engaged in receiving, processing, and selling donated items. Supporting the Sales Associates by processing transaction errors, refunds and other customer service needs. Ensuring that daily productivity goals are met in all commodities and reporting deficiencies to production manager. Supporting teamwork atmosphere. Driving positive reinforcement and motivation to all associates. Supporting the Store Manager and Assistant Manager in holding employees accountable through recommended coaching and corrective action for repeat deficiencies. Ensuring all administrative duties, including cash handling, computer operations, and opening and closing of the retail store are carried out timely, accurately, and safely at all times. Qualifications: Reliable and looking to join a team with advancement potential? Able to lift up to 50 pounds, with or without assistance and/or accommodations? Someone who has prior retail supervisory experience? If not, that's ok too as long as you have a customer service mindset and desire to lead! Empowering Individuals * Strengthening Families * Inspiring Communities