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Workforce Management Administration Clerk - MGM Grand Detroit

MGM Resorts International
$19.50
United States, Michigan, Detroit
Jan 10, 2025

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Workforce Management Administrative Clerk, you will play a key role in setting the stage for an exceptional guest experience by providing top-tier assistance to our internal guests in a professional and friendly manner. By understanding each guest's unique needs and stories, you will deliver memorable experiences that leave a lasting impression. Your dedication to excellent service will ensure that every interaction is positive and meaningful.

THE STARTING RATE:$19.50

THE DAY-TO-DAY:

  • Sort and prepare documents for scanning, removing staples, paperclips and rubber bands and unfolding, straightening, and combining forms as needed.

  • Index each employee record document in the Perceptive scanning system, which includes, but is not limited to verify that images are correct, legible, and accounted for.

  • Responsible for organization and filing of documents to be scanned.

  • Organize documents and updated/maintain retention data within the system utilized by the company, ensuring destruction schedules are adhered to.

  • Provide feedback to departments when the document retention program is not followed in accordance with company procedures.

  • Promote, develop, and maintain effective communication, interaction, and excellent relationship with internal customers, including ensuring their requirements are identified and consistently met.

  • Promote an effective relationship between the department, the business unit, other corporate departments and to ensure effective operational processes.

THE IDEAL CANDIDATE:

  • At least one (1) year of accounting, payroll/audit experience.

  • Previous experience working in a similar casino resort or Financial Shared Services Center setting.

  • Ability to effectively communicate in English, both oral and written forms.

  • Strong team player that has a direct approach and is solution oriented.

  • Good communication skills and demonstrate ability to resolve all situations in a professional manner.

  • Have initiative, strive for continuous improvement.

  • Ability to understand change management. This should include participating in the development of solutions which require comprehensive shifts in operational practices.

  • Strong customer service skills.

  • Have interpersonal skills to deal effectively with all business contacts.

  • Ability to work in a high stress, high volume and fast paced environment managing multiple tasks, projects, and personnel simultaneously.

  • Must have the ability to prioritize based on urgency.

  • Ability to work independently.

  • Strong organizational skills to function effectively while still maintaining attention to detail and meeting established deadlines.

  • Attention to detail.

  • Work varied shifts, including weekends and holidays.

THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally

  • Health & Income Protection Benefits (For eligible employees)

  • Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts

  • Free meals in our employee dining room

  • Free parking

  • Various programs and networking opportunities to help you get promoted

  • Volunteer opportunities to give back to the community

  • Other various discounts with company partners such as travel, electronics, online shopping, and many more

FULL JOB DESCRIPTION:

Are you ready to JOIN THE SHOW? Apply today!

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