Stage Door Attendant (Part-Time)

About The Kennedy Center

"I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit." - President John F. Kennedy

The Kennedy Center is the nation's cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.

At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.

Job Description

Must have flexibility to work evenings and weekends.

The Stagedoor Attendant is responsible for a positive first impression of The John F. Kennedy Center for the Performing Arts. The Stagedoor Attendant acts as an information conduit and is expected to offer the highest level of customer service possible to visiting artists, artist management, guests, and any other member of the public or administration they may encounter.

Key Responsibilities

• Provide coverage of the Stagedoor Office, politely and firmly monitoring and controlling the flow of authorized traffic into the backstage area including distribution of guest artist passes (as necessary), contacting appropriate persons to meet and assist guest artists, and general information distribution.
• Assist in providing a professional level of hospitality to visiting artists, production staff, internal staff, and other company members. This includes providing light housekeeping and maintaining beverage stations.
• As required, distribute, collect and maintain an accounting of Stagedoor keys; and lock and unlock doors in the Dressing Room area as necessary at the beginning of shift and/or at the end of shift when the theater is vacated.
• Assist in ensuring compliance to all Kennedy Center COVID-19 protocols including but not limited to masking compliance, monitoring and limiting backstage capacity, symptom screening and sanitization.
• Check Kennedy Center e-mail and voicemail to be completely acquainted of backstage guest artists lists, schedule information, and general Kennedy Center announcements.
• Pre and Post-performance, assist with deliveries, VIP events, signings, and backstage company guests.
• Report to Facilities, Housekeeping, and Theater Manager any immediate needs in regards to HV/AC, lightbulbs, restroom/dressing room cleanliness, COVID-19 protocols and safety concerns.
• Other duties as assigned.

Key Qualifications

• GED is required
• 2 or more years of working in an arts organization or building management is preferred
• Must be able to foster and maintain good relations ships with co-workers, and communicate effectively with visiting artists/company members and other Kennedy Center employees
• Possess an ability to think clearly and when necessary make independent decisions that are in line with Kennedy Center policy
• Must be able to identify safety issues and be able to report them immediately to the Theater Manager and or Facilities