Head of Business Continuity Management

PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients' capital across a range of fixed income and credit opportunities, leveraging our decades of experience navigating complex debt markets. Our flexible capital base and deep relationships with issuers have helped us become one of the world's largest providers of traditional and nontraditional solutions for companies that need financing and investors who seek strong risk-adjusted returns.

Since 1971, our people have shaped our organization through a high-performance inclusive culture, in which we celebrate diverse thinking. We invest in our people and strive to imprint our CORE values of Collaboration, Openness, Responsibility and Excellence. We believe each of us is here to help others succeed and this has led to PIMCO being recognized as an innovator, industry thought leader and trusted advisor to our clients.

Role Overview

We are seeking a Head of Business Continuity Management to join our Enterprise Risk Management team. Within the Enterprise Risk and Quality Management (ERQM) group and reporting to the Head of Enterprise Risk Management, you will lead and evolve the ongoing operations of our global BCM program.

You will drive the program's continuous improvement strategy and execution. In this role, you will collaborate extensively with executive-level management and work with a broad range of partners across the organization (including business units, Technology, Human Resources, Office Services/Facilities, and external technology service providers, among others).

In addition to leading business continuity and crisis management activities, you will support other risk management disciplines within the ERQM team, including operational risk management and vendor oversight.

Location

This role is based in Newport Beach, CA, or New York, NY

About You

If the following describes you, we want to hear from you!

• Strong desire to succeed and contribute both individually and as a team player

• Self-motivated, innovative, and solution minded

• A curious, adaptive, and an agile learner

• Thrives in a fast-paced environment-staying organized while juggling multiple priorities concurrently

• You seamlessly adapt to shifting priorities and enjoy working with ambiguity

• A "big picture" thinker-grasping how projects support business objectives and how you play a meaningful role

• An analytical problem solver-quickly gaining clarity on desired outcomes, understanding root problems, and identifying the best solutions

• A standout teammate who enjoys helping others perform at their best and achieve their fullest potential

• You share PIMCO's values of Collaboration, Openness, Responsibility, and Excellence, which allow us to bring the best to our clients and each other

Responsibilities

• BCM Program Operation - This role will oversee Business Continuity Plans and Business Impact Analysis (BIA) reviews; facilitate global testing programs (including facilities and DR data center tests as well as crisis team tabletop simulations); partner with key Technology stakeholders in the ongoing alignment of our Disaster Recovery environment; develop and execute incident response and crisis management plans; provide subject-matter expertise in addressing client, board and regulator inquiries; facilitate the firm-wide BCM training and awareness program; and support assessments of third- and fourth-party resiliency.

• BCM Program Development - This role works in close collaboration with PIMCO's Head of Enterprise Risk Management, the BCM Executive Steering Committee and PIMCO's Risk Committee to conduct yearly program assessments, formulate an annual strategic road map, and implement the road map and other development projects

• Other - This role will seek opportunities to bring efficiencies into existing processes via ongoing operational improvements and automation, encourage a positive work environment for all employees and contribute to PIMCO's ever-evolving culture by taking leadership and participatory roles in other firm-wide initiatives.

Qualifications

• A minimum of a Bachelor's Degree required; advanced degree or professional certification is preferred

• 5-10 years of BCM experience: an understanding of all core BCM pillars (including BIA, business continuity plans development, testing, technology disaster recovery, and crisis management) required

• An effective change agent able with a track record of thinking broadly about how to maintain business resilience within the firm's risk appetite and proficient at implementing program objectives broadly

• Knowledge in any of the following: operational risk management, information security, process design and improvement, evaluation/design, or implementation of technology solutions

• Strong analytical skills and attention to detail

• Self-starter who can work independently, prioritize deliverables efficiently, and lead multiple initiatives simultaneously to drive projects to timely completion

• Track record of building credibility and trust through consistent behavior, high integrity, and judgment

Additional Desired Qualifications

• Knowledge of and experience with BCM platforms and tools (e.g., ServiceNow, FusionRM, Archer)

• Connectivity to BCM and asset management industry risk forums

• Experience within asset management or related financial industry

Equal Employment Opportunity and Affirmative Action Statement

PIMCO recruits and hires qualified candidates without regard to race, national origin, ancestry, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender (including gender identity and expression), age, military or veteran status, disability (physical or mental), any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other basis such as medical condition, or marital status under applicable laws.

Applicants with Disabilities

PIMCO is an Equal Employment Opportunity/Affirmative Action employer. We provide reasonable accommodation for qualified individuals with disabilities, including veterans, in job application procedures. If you have any difficulty using our online system due to a disability and you would like to request an accommodation, you may contact us at 949-720-7744 and leave a message. This is a dedicated line designed exclusively to assist job seekers with disabilities to apply online. Only messages left for this purpose will be considered. A response to your request may take up to two business days.