Assistant Manager, Housing Marketing and Promotions

8:15am-4:30pm M-F and nights and weekends, as required

Northern Kentucky University is an Equal Opportunity/Equal Access institution. We embrace inclusiveness, equity, and global awareness in all dimensions of our work and seek excellence through diversity among our students, administrators, faculty, and staff. Application by members of diverse groups is encouraged.

The Assistant Manager for Housing Marketing & Promotions is responsible for the leadership of the marketing, outreach/sales, desk services, customer care and conference/guest related services for University Housing.

This position is responsible for representing the department to current and prospective students, monitoring messaging communications and social media, training staff in customer service techniques, coordination of the residential desk program, conference/guest services for internal and external partners, and for all sales, fill strategies, and recruiting students to live in University Housing.

Reporting to the Associate Director for University Housing - Operations, this position is the
public face of the department in the recruitment of new students, and the retention of current students; increasing occupancy and driving revenue generation. This position collaborates on departmental assessment efforts on how to refine operations and residential outreach to maximize student satisfaction. This position serves as a primary contact and directs departmental messaging, branding, perception, and outreach.

Bachelor's Degree and three years of experience required.

Experience in residential student housing or property management, operational management and logistics, database administration or computer programming, office systems technology, or office administration preferred.

Some light lifting (up to 50 pounds) and walking will be required.

Resume review will begin immediately.