Coordinator, Academic Resources & Services

Claremont, CA

Job Posting Title:

Job Description:

PRIMARY PURPOSE/GENERAL DESCRIPTION:

Reporting tothe Assistant Dean and Director of Academic Resources and Services(ARS), the Coordinator, Academic Resources and Services will support the institution's goal of providing access and rendering accommodations to ensure that all aspects of campus life- learning, working, and living are accessible to all students.

DESCRIPTION OF DUTIES AND RESPONSIBILITIES:

ESSENTIAL FUNCTIONS:

This information is intended to be a descriptive of the key responsibilities of the position. The list of essential functions below does not identify all duties performed by any single incumbent in this position. Perform other duties as assigned.

• Assists with exam proctoring, assisting with the student accommodation process, the delivery of disability support services, and providing supervision to student workers.
• Responsible for communication, coordinating, administering, and collection of proctored exams and facilitating any testing related accommodations for ARS, including managing submissions, requests, and faculty inquiries and concerns.
• Field, respond, and refer in-person, phone, and email inquiries for the Office of Academic Resources and Services from students, staff, faculty, parents, alumnae, outside vendors, members of the consortium, and Claremont community.
• Interview, hire, train, and supervise ARS student employees to support operations as needed.
• Conduct general student meetings for the Office of Academic Resources and Services to address questions about services and establishing accommodations, the intake process, troubleshooting related to online accommodations profiles, modifying accommodations, and other student needs.
• Coordinate, schedule, and oversee logistics related to transportation/cart services for mobility accommodations.
• Serve on the housing accommodation committee to review housing, dietary, and residential life accommodation requests. This includes communicating committee outcomes and coordinating logistical needs for accommodations with campus partners including the Office of Residential Life, Department of Facilities, Student Accounts, Registrar, and other campus partners.
• Manage and coordinate logistical needs related to Emotional Support Animals and Service Dogs, including managing the roster and coordinating safety checks with community partners.
• Organize and schedule cyclical memos and departmental emails that provide important community information regarding services and support from the Office of Academic Resources and Services.
• Develop marketing material, including brochures, handouts, etc. for distribution and support office outreach events such as orientation, resource Fairs, tabling Events, preview Day, Fresh Check, and other events.
• Support the review, upkeeping, and management process of ARS documents, forms, and websites to ensure clear policies and processes. Reviews are to be done annually to appropriately reflect services and procedures.
• Provide accommodation verification letters and documentation for study abroad programs, GRE, LSAT, MCAT, and graduate school institutions.
• Track and manage yearly data for ARS to support audits and collaborative work with various offices including the Office of Institutional Research, the Registrar's Office, and other campus partners.
• Coordinate the logistics of reserving physical spaces and managing departmental needs to ensure success of ARS supported events and programs.
• Attend and participate in all division staff meetings and departmental meetings.
• Perform other duties as assigned.
• Active support for the College's Principles of Community and Principles of Diversity in the performance of job duties.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES:

Individuals must possess knowledge, skills, and abilities to successfully perform the essential functions of the position or be able to explain or demonstrate how the essential functions will be performed, with or without reasonable accommodation, using some other combination of skills and abilities.

• Ability to accurately compose written correspondence and develop reports having excellent knowledge of business writing procedures.
• Ability to interact with co-workers, peers, and others in a collaborative manner.
• Strong interpersonal, organizational, computer, verbal, and written communication skills.
• Strong attention to detail and ability to adhere to firm project deadlines.
• Ability to manage multiple projects simultaneously.
• Ability to work with students and be able to work cooperatively.
• Proficiency with computers and technology.
• Ability to deal effectively, accurately, and courteously with diverse populations of students, parents, staff, and faculty.
• Ability to routinely handle confidential and sensitive information.

QUALIFICATION STANDARDS:

EDUCATION & EXPERIENCE:

Bachelor's degree or equivalent or any combination of education and experience that provides the required knowledge, skills, and abilities.

Knowledge of the organization, policies and procedures working in a college/university setting or familiarity with academic accommodations is preferred.

LICENSES / CERTIFICATES:

None.

OTHER:

HOURS & CLASSIFICATION AND STATUS:

This is a regular status, full-time, benefits-eligible, non-exempt position.

The regular hours for this position are Monday-Friday 8:00 a.m. to 5:00 p.m. Hours vary during midterms, finals, and commencement weeks to support departmental needs.

Hourly rate range: $22.00-$24.50. The hourly rate of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, andtraining.

SUPERVISORY RESPONSIBILITY:

Will supervise student employees.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is quiet to moderate.

Physical and Mental Requirements

Ability to maintain good concentration level while dealing with interruptions; attention to details with emphasis on accuracy; capable of giving, receiving, and analyzing information, formulating work plans, and articulating goals and action plans.

Sitting in a normal seated position for extended periods of time.Standing for extended periods of time. Reaching and extending hand(s) or arm(s) in any direction.Finger dexterity is required to manipulate objects with fingers rather than the whole hand(s), or arm(s), for example, using a keyboard.Communication skills using the spoken word. Ability to see within normal parameters.Ability to hear within normal parameters.Ability to bend and stoop, for example, to file.Ability to move about.Ability to lift and carry short distances up to 20 lbs., for example to lift or move office supplies, files, books, and packages.

At-Will Employment

Regular employment at the College is for no specified period of time; conditions and status of employment (hours, pay, title, duties, etc.) are subject to change at any time.Scripps College is an At-Will employer.Employees, and likewise the College, are free to end the employment relationship at any time, for any reason, with or without notice or cause, unless otherwise prohibited by law.