Senior Financial Services Representative

Job Description

Assures that patients understand their financial obligation to pay for medical services rendered. Obtains all necessary information and enters it into the billing system for timely and accurate billing and collection.

Job Responsibility

• Registers/re-registers patients; reviews registration forms for completeness and accuracy of data and performs data entry; updates insurance information obtained by Hospital registrars.
• Verifies insurance coverage for elective surgeries, high dollar services, and patients with on-going courses of treatment; notifies patient and arranges for alternative payment methods when insurance coverage does not cover services/courses of treatment.
• Collects point of service payments, as appropriate; arranges budget plans in accordance with CPP criteria.
• Prepares batches and performs data entry for charges, registration information and payment information; verifies that batches received from billing areas are in balance on a daily basis; researches and resolves any discrepancies.
• Performs point of service account follow-up for all patients seen in hospital.
• Prepares payment transmittals for point of service and mail payments, as received.
• Answers on-site patient inquiries regarding account or payment status for all practices at the hospital.
• Responds to third-party request for information/documentation; answers physician inquiries regarding specific accounts.
• Documents results of insurance verification, financial counseling, responses to information requests, and other appropriate activities on IDX.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions

Preferred Skills

• Experience in a medical setting, preferred.
• Knowledge of billing procedures, preferred.
• Proficient in PC applications (Microsoft Excel, PowerPoint, Word).
• Excellent customer service, communication, and problem resolution skills, required.
• Proficiency in data analysis and quantification including interpreting statistical data to identify trends and exceptions, preferred.

Job Qualification

• Associate's Degree required, or equivalent combination of education and related experience.
• 3-5 years of relevant experience, required.

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).