Order Entry Clerk

Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees.

Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures.

Learn about our company culture directly from our team.

YOU

As an Order Entry Clerk, you will assist the Inside Sales Department by data entering all email and faxed orders into the computer.

WHAT YOU'LL BE DOING(% of Time)

Compile and sort emails, faxes, EDI orders and orders delivered through web portals according to priority. Review orders for any deficiencies prior to entry; resolve discrepancies by using standard procedure or returning incomplete orders to team leader for resolution. Verify customer information is correct. Input customer sales order by inputting alphabetic and numeric information into order entry screen. (80%)

Communicate with customer by email or fax their order confirmation with unit price, shipping dates, and any anticipated delays. Inform shipping warehouse of pertinent information about the order when necessary. (10%)

Maintain and follow policy and procedures. Also maintain customer confidence and protect operations by keeping information confidential. (10%)

DESIRED SKILLS AND EXPERIENCE

If you can do everything listed above, you've got what it takes. Perhaps some of the following would be helpful too:

• High School Diploma or GED, required.
• 1 year of data entry or related experience.
• Attention to Detail: Ability to diligently attend to details and pursue quality in accomplishing tasks.
• Product Knowledge: Familiarity and basic understanding of product names. (Training in this area will be provided upon hire)
• Accountability & Dependability: Able to consistently demonstrate reliable, punctual attendance.
• Customer Focus: Ability to build and maintain customer satisfaction.
• Speaking: Ability to use language that is appropriate to the audience, occasion, and purpose.
• Writing: Ability to generate messages that instigate appropriate actions.
• Typing: Score in the proficient range on typing assessment.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is frequently required to sit, talk, and hear, and sometimes walk and stand. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.

WORK ENVIRONMENT

This job operates in a professional office environment where standard office equipment such as computers, phones, printers/scanners, etc. are frequently used.

TRAVEL

This position does not require travel.

WORK STATUS & LOCATION

This full-time, non-exempt position is located in Columbus, OH.

RELOCATION

Relocation is not available for this position.

PAY

$17.21 - $25.82 / hour

REWARDS AT SIMPSON STRONG-TIE

We recognize and reward employees with a carefully designed and comprehensive rewards package, including competitive compensation, quarterly bonuses or commission and first-rate benefits. May exclude some positions, such as seasonal jobs.

• Quarterly Bonuses/Commission:You will be eligible for either a bonus or commission, paid on a quarterly basis. We believe all employees affect customers, sales and revenue - directly or indirectly - and should be rewarded by sharing the company profits.
• Benefits: We provide a wide range of benefits for eligible full-time employees including: medical, dental, vision, retirement contributions, employee stock purchase and bonus plans, pay for holidays, vacation, sick days, funerals and jury duty, years of service awards, employee discounts, employee referral bonuses, charitable contribution matching, education reimbursement and more. View benefit plan details here: https://benefits.strongtie.com/.

In keeping with our values and commitment to diversity, equity, and inclusion in our communities, we are an equal opportunity employer. This means that our employment decisions are based on your qualifications and merit, and our business needs.

Please note all job offers are contingent upon a successful background investigation and drug test. Simpson Strong-Tie's drug policy is based upon Federal Law, and therefore will screen applicants for amphetamines, including methamphetamines, cocaine, phencyclidine and opiates.

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