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Manager, Facilities Operations

JLL
United States, New York, New York
148 West 37th Street (Show on map)
Jan 07, 2025
What this job involves: As a Manager of Facilities Operations at JLL, you'll play a crucial role in shaping a brighter way for our clients and fellow employees. You'll lead a team responsible for ensuring the smooth operation of our clients' facilities, implementing innovative solutions, and maintaining high standards of service delivery. This position requires a strategic thinker who can balance day-to-day operational demands with long-term planning and process improvement. At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and as a manager, you'll have the opportunity to foster this environment within your team.

What your day-to-day will look like:
Oversee daily facilities operations, ensuring optimal performance and client satisfaction
Develop and implement strategies to improve operational efficiency and cost-effectiveness
Manage and mentor a team of facilities professionals, promoting a culture of collaboration and innovation
Conduct regular site inspections and audits to maintain quality standards
Liaise with clients, vendors, and internal stakeholders to address concerns and implement solutions
Prepare and manage budgets, forecasts, and financial reports
Ensure compliance with relevant regulations, health and safety standards, and company policies

Required Qualifications:
Bachelor's degree in Facilities Management, Business Administration, or related field
5+ years of experience in facilities management, with at least 2 years in a supervisory role
Strong knowledge of building systems, maintenance practices, and industry standards
Excellent leadership, communication, and problem-solving skills
Proficiency in Microsoft Office suite and facilities management software
Valid driver's license and ability to travel to multiple sites as needed

Preferred Qualifications:
Master's degree in Facilities Management or related field
Professional certifications such as FMP, CFM, or IFMA credentials
Experience with sustainability initiatives and green building practices
Knowledge of project management methodologies
Multilingual capabilities
Experience with data analysis and performance metrics

At JLL, we embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career. Join us in taking the more inspiring, innovative, and optimistic path toward success in facilities management.
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