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Administrative Support Associate

North Carolina Agricultural & Technical State University
$37,412 - $41,256
life insurance, flexible benefit account, paid holidays, sick time, 401(k), 403(b)
United States, North Carolina, Greensboro
Dec 13, 2024
Posting Details
Classification Information


Position/Classification Title Administrative Support Assoc
Classification Type SHRA
Position required to work during periods of adverse weather or other emergencies: N - Not Mandatory
Minimum Experience/Education

High School Diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Preferred Years Experience, Skills, Training, Education
Bachelor's degree in business administration or a related discipline, or an equivalent combination of training and experience.
Required License or Certification
Position Overview


Primary Purpose of Position
The Office of International Affairs is seeking Administrative Support Associate who is committed to diversity and equity and is motivated, collaborative, and detail-oriented individual to provide administrative support to the Office of International Affairs. The primary duties and responsibilities involve knowledge of the office or work unit policies and procedures in order to communicate information involving programs, functions, and services. Duties performed may include preparation of documents and reports, the use of office technology, compiling records, organizing and maintaining files, posting information in the university communications and other medium, greeting/referring/assisting visitors/students/faculty and staff/others, mail distribution, and digital travel portal. This position also serves as the budget administrator for the office, participating in overall fiscal planning for the Office of International Affairs ( OIA), and formulating and refining short and long-term financial goals in consultation with the Director of the Office of International Affairs.
Primary Function of Organizational Unit
The Office of International Affairs is an inclusive work place that promotes and values diversity. The mission of the Office of International Affairs is to serve the the campus community by advancing the international mission and strategic goals of North Carolina A&T State University and the different globalization initiatives around campus.
Work Hours 8:00 am-5:00 pm, Monday - Friday
Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies. On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site)
Key Responsibilities and Related Competencies


Required Competency Budget Management
Duties
Must manage Budget in a clear, concise, organized manner. Explains and interprets policies & procedures related to budget and travel practices and internal controls.


Required Competency Communication - Verbal/Written
Duties
The Administrative Assistant will compose and organize ideas logically, works in multiple formats such as letters, memos, reports or presentations, and can change/adjust style to meet the needs of the program and audience. Serves as a clearinghouse for communications, which includes prioritizing, disseminating, composing, and distributing information to the Office of the International Affairs personnel, students, faculty, and staff. Disseminates oral and written communications and information as requested to external and internal customers. Composes and organizes ideas logically, works in multiple formats such as letters, memos, reports or presentations, and can change/adjust style to meet the needs of the program and audience.


Required Competency Administrative Duties
Duties
The Administrative Assistant will respond to inquiries from students, community partners, parents, employees, and business partners, and customers; maintain standards of confidentiality and privacy in accordance with the University, FERPA, student records, and any other protected documentation. This position will assist in managing the logistics of study abroad programs, general immigration status inquiries, and other processes and functions of the department. Recognizes, defines and resolves non-standard problems using operating procedures, practices and established precedents; resolves recurring issues and problems as well as some unique situations; anticipates problems and develops recommendations for management resolution. Other tasks include creating reports and correspondence, updating program materials, coordinating travel, managing calendars, scheduling meetings and events, and preparing and maintaining meeting minutes.


Required Competency Customer Service
Duties
The Executive Assistant will demonstrate professionalism and provide quality customer service in accordance with the University's core values; maintain positive working relationships, and make decisions and solve problems. Maintain confidentiality, positive communication, accurate records, and an organized, safe working environment. Exhibit flexibility, willingness to learn, ability to change, and maintain current technology skills. Greets visitors, answers and routes phone calls to serve the needs of students and faculty; coordinates the student evaluation process; maintains and organizes academic documents, files, and records; assists with classroom evaluations; maintains office supplies and equipment including inventory, distribution, and requisitions.


Required Competency Coordination - Work
Duties
The Administrative Assistant will provide general office support and coordination of programs, workshops, information sessions, and services for students, faculty, and staff with documented disabilities, Assist students with disabilities in using assistive technology, Assure fulfillment of appropriate standards and compliance in the delivery of services.
Position Information


Working Title Administrative Support Associate
Competency Level Advanced
Position Number 003077
Recruitment Range $37,412 - $41,256
FLSA Non-Exempt
Appointment Type Permanent - Full-time
FTE 40 hours/week, 12 months
If Time Limited, Appointment Length
Organizational Division Office of International Affairs
Organizational Location VP for Academic Affairs and Undergraduate Programs
Organizational Unit Study Abroad
Posting Detail Information


Posting Number SHRA2776
Open Date 12/13/2024
Close Date 01/03/2025
Special Instructions to Applicant
You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employee Benefits available to NC A & T permanent employees include the following and more:

  • Accrued Vacation and Sick Leave for Eligible Employees
  • Community Service Leave
  • Blue Cross Blue Shield of NC - Health Benefits
  • NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more
  • 12 Paid Holidays
  • Teachers and State Employees Retirement System (TSERS)
  • Optional Supplemental Plans - 401k, 403b, 457b and 457
  • Employee Assistance Program (EAP)
  • Campus Recreation Center Discount
  • University Bookstore Discount


This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
Quick Link https://jobs.ncat.edu/postings/35393
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