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Project Services Specialist - Remote (Home Based)

Toshiba America Business Solutions, Inc.
life insurance, 401(k)
United States, Ohio, Cleveland
Dec 13, 2024
Description

Project Services Specialist - Remote (Home Based)

Salary Range: $64,480.00 to $73,000.00 depending on experience

Toshiba America Business Solutions, Inc., is seeking a Project Services Specialist working remotely (home-based) in locations and areas posted. Join an industry leader in digital displays, document security and software solutions that keep businesses running brilliantly and efficiently. We focus on empowering the art of business, to assist businesses to print smarter, improving workflow and communication.

Summary:

Perform activities including but not limited to print assessments, project coordination, analytics & training necessary to ensure successful MFP, MPS and software engagements.

Responsibilities:



  • Provide print assessments for enterprise and SMB customers in ESS, TBS and BTA Channels.
  • Assessments to include but not limited to evaluation of current business state, the definition of business requirements, evaluation of business Perform analytics on assessment data and provide fleet optimization recommendations.
  • Evaluate assessment findings. Identify problematic areas.
  • Assist Solutions Consultants in the development of fleet optimization solutions.
  • Co-create customer-facing deliverables to include SOW/SOS, Encompass and Tableau reports.
  • Present analytics and reports to internal and external customers functionality, architecting solutions, impact on future trends, cost/benefit analysis and documentation of requirements.
  • Coordinate projects as follows: Print assessments, MFD, MPS and software implementations for ESS, TBS & BTA customers.
  • Perform end-user training activities on MFD's, software, analytics dashboards.
  • Other duties as assigned.


Qualifications:



  • Bachelor's Degree or equivalent combination of education/experience acceptable.
  • Minimum 3 years of experience in a combination of the following: Print Assessments, Basic Data Analytics and Project Coordination.
  • Demonstrated success working in cross-functional teams.
  • Demonstrated ability to resolve problems and make sound interpretations and decisions based on analytics gathered.
  • Comfortable working with business systems and tools.
  • Ability to work well with customers and clients.
  • Good verbal and written communication.
  • Ability to travel frequently.


Toshiba America Business Solutions, Inc. offers a competitive salary and generous benefits package including the following:



  • Group health coverage (medical, dental, & vision)
  • Employee Assistance Programs
  • Pre-tax spending accounts
  • 401(k) plan
  • Company provided life insurance
  • Pet Insurance
  • Employee discounts
  • Generous paid holiday schedule, paid vacation & sick/personal business/volunteer day


Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email AccommodationRequest@tabs.toshiba.com to request an accommodation.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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