Associate, Client Experience

Associate, Client Experience

Weber Shandwick is seeking an ambitious and detail-oriented Associate for its New York office. This position will offer exposure to multiple areas of client experience, including social media, earned media and digital - offering an exciting opportunity to support a dynamic and engaged team dedicated to delivering innovative marketing and communications solutions for our clients. The ideal candidate will have a foundation in PR/journalism and social media, an interest in the consumer healthcare sector (though experience in health is not required), and a passion for pop culture.

What You'll Be Doing:

• Social media/community management support - inclusive of social listening, channel management, content calendar management, content posting, response matrix development, in-culture engagements
• Earned media support - researching reporters, building media lists, drafting media materials and pitches, pitching reporters and managing reporter relationships and media opportunities
• Provide operational support on client projects, as directed
• Collaborate with teammates-often across multiple offices and departments-on a variety of projects
• Effectively execute timely media monitoring and reporting daily. Accurately maintain executional tools and trackers for reporting
• Keep a pulse on industry news, opportunistic trends, and social platform best practices
• Participate in category/competitive audits and recap findings
• Lead creative trafficking to paid media agency
• Support website projects, including legal submissions
• Proactively offer solutions for executional issues specific to assigned programs
• Engage, as appropriate, with client contacts
• Support, as appropriate, relative vendor management

Qualifications:

• Bachelor's degree or demonstrated transferrable skills
• Strong communication skills, both written and verbal
• Strong research skills, from both a media standpoint as well as consumer trends and news
• Confident presenter and persuasive speaker
• Self-motivated, entrepreneurial and endlessly curious
• PR agency/journalism/social media internship experience
• Professional demeanor
• Meticulous attention to detail
• Resourceful and effective problem solver
• Time management skills and the ability to prioritize tasks and manage workloads
• Independent, motivated and driven to meet key deadlines

Weber Shandwick is committed to fostering an inclusive, innovative, and supportive work environment. We are looking for individuals who are excited to contribute their skills, ideas, and enthusiasm to an award-winning team

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

• Medical
• Dental
• Vision
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• MyDays - Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit

NYC Salary range: $52,000 - $55,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee's/applicant's background, pertinent experience, and qualifications.

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