Specialist- Digital Payment Operations 1

Minimum Qualifications: (Education, Licensure, Experience, Knowledge, Skills, and Abilities)

Education:

• High School diploma or equivalent is required
• Associates or Bachelor's Degree preferred

Licensure / Certifications:

• N/A

Experience:

• 0-3 years of experience working in a financial institution preferred
• Back Office Banking Operations experience preferred

Knowledge, Skills, and Abilities:

• Experience in data entry and analytics
• Member Service Centric and empathetic to Member needs
• Demonstrates ability to prioritize and balance multiple tasks simultaneously
• Strong organization and time management skills
• Preferred experience in ACH and Share Draft Processing, Corporate Payment Processing.
• Conveys ideas efficiently in both written and verbal communications.
• Consistently demonstrated ownership and accountability
• Critical thinking and decision-making skills
• Strong working knowledge of Microsoft Office Suite Software
• Easily adapts to change
• Ability to perform job functions accurately and with strong attention to detail
• Ability to work extended hours
• Demonstrates ability to handle and maintain confidential information in a sensitive manner

Physical Demands and Work Environment:

(The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform essential functions of this position and/or may be encountered while performing essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• While performing the essential duties of this position, an employee would frequently be required to stand, walk, and sit.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
• The noise level in the work environment is usually moderate.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Texas Dow Employees Credit Union is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, physical or mental disability, religion, creed, national origin, citizenship status, ancestry, sex or gender (including gender identity, gender expression, status as a transgender or transsexual individual, pregnancy, childbirth, or related medical conditions), age (over 40), genetic information, past, current, or prospective service in the uniformed services, sexual orientation, political activity or affiliation and/or any other protected classes or characteristic protected under applicable federal, state, or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process.