STAFF SERVICES MANAGER I

California Department of Corrections and Rehabilitation
United States, California, Sacramento
Dec 19, 2024
Job Posting: Staff Services Manager I (Specialist) Department of Corrections & Rehabilitation JC-460706 - Staff Services Manager I (Specialist) STAFF SERVICES MANAGER I $6,963.00 - $8,650.00 per Month Final Filing Date: 1/3/2025 Job Description and Duties Under the direction of a Staff Services Manager II (SSMII), the Staff Services Manager I Specialist (SSM I) will conduct reviews and analysis of discrimination complaints at their assigned institutions, parole regional offices, or other departmental offices; review complaint allegations; and manage a caseload of complaint filings ensuring efficiency, timeliness, and completeness. The Staff Services Manager I will review and compile information relative to an assigned discrimination complaint and identify possible staff discrimination. Individuals who are eligible for a Training and Development (T&D) assignment may also be considered for this position. The California Department of Corrections Rehabilitation (CDCR) Headquarters has implemented a new automated system to streamline the hiring process. The Human Resources Technology System (HRTS) is an intuitive, user-friendly system that provides the applicant access to real-time updates throughout the hiring process. HRTS will require new candidates to set up an account, which allows them to track their application's progress. Through their account portal, candidates will also be able to provide any additional information needed in the hiring process, including setting up interviews as needed. After the final filing date, applicants will receive an email from DoNotReply@cdcr.ns2cloud.com or DoNotReply@CDCR (depending on the email provider), with direction on creating and/or accessing their account. For HRTS communication, this is in reference to Job Requisition (JR) 2048. CDCR employees are encouraged to use their existing CDCR email address on their application. This advertisement is for the SSM I position Located at 5100 Young Stree, Building B, Suite 160A, Bakersfield CA, 93311. Please indicate the position number on your application: 065-137-4800-005. Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application. You will find additional information about the job in the Duty Statement. Working Conditions The position(s) is eligible for hybrid telework, in accordance with the Statewide Telework Policy and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment. Regular and consistent attendance is critical to the successful performance of this position. You must be regularly available and willing to work the hours necessary to meet business needs. Minimum Requirements You will find the Minimum Requirements in the Class Specification. STAFF SERVICES MANAGER I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-460706 Position #(s): 065-137-4800-005 Working Title: Staff Services Manager I (Specialist) Classification: STAFF SERVICES MANAGER I $6,963.00 - $8,650.00 # of Positions: Multiple Work Location: Kern County Telework: Hybrid Job Type: Permanent, Full Time Department Information Vision We enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Mission To facilitate the successful reintegration of the individuals in our care back to their communities equipped with the tools to be drug-free, healthy, and employable members of society by providing education, treatment, rehabilitative, and restorative justice programs, all in a safe and humane environment. The California Department of Corrections and Rehabilitation (CDCR) and California Correctional Health Care Services (CCHCS) are committed to building and fostering a diverse workplace. We believe cultural diversity, backgrounds, experiences, perspectives, and unique identities should be honored, valued, and supported. We believe all staff should be empowered. CDCR/CCHCS are proud to foster inclusion and representation at all levels of both Departments. CDCR and CCHCS strive to collaborate with the community to enhance public safety and \ promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities. Commitment to California Model CDCR and CCHCS are proud to partner on the California Model which will transform the correctional landscape for our employees and the incarcerated. The California Model is a systemwide change that leverages national and international best practices to address longstanding challenges related to incarceration and institution working conditions, creating a safe, professional, and satisfying workplace for staff as well as rehabilitation for the incarcerated. Additionally, the California Model improves success of the decarcerated through robust re-entry efforts back into to the community. Division of Correctional Policy Research and Internal Overisght, Office of Internal Affair - Office of Civil Rights - Central Region. Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of the nation's largest and most diverse correctional departments in the country. We are dedicated to enhancing public safety through the safe and secure incarceration of offenders, by providing effective parole supervision, and implementing rehabilitative strategies to successfully reintegrate offenders into our communities. Special Requirements Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board. Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES \| National Association of Credential Evaluation Services. Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter. When submitting supporting documents, PDF file format is preferred. CDCR/CCHCS utilizes E-Verify to confirm candidate's identity and employment authorization. For more information about E-Verify, you may go to www.e-verify.gov. This advertisement may be used for other vacancies that occur during the life of this recruitment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 1/3/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Corrections & Rehabilitation CDCR Hiring Support - Postal Attn: CDCR Hiring Support P.O. Box 942883 Sacramento, CA 94283-0001 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Corrections & Rehabilitation CDCR Hiring Support - Drop-off CDCR Hiring Support 10000 Goethe Rd, Application Drop Box (Drop off not available on weekends and holidays) Sacramento, CA 95827 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - A Statement of Qualifications is required and must be submitted with your Examination / Employment Application (Examination and Employment Application). Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications. Please refer to the "Statement of Qualifications" section below for specific requirements. For helpful guidance on writing an effective SOQ or a Supplemental Questionnaire, please visit Work4CA: How to Write a Statement of Qualifications. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.