National Collections Portfolio Analyst

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For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

What do our Collections Portfolio Analysts do?

This role will be responsible for the day to day management and analysis for a portfolio of complex customers, Owns the National Accounts AR disputes process and manages multi account/ERP reconciliations. This role is expected to creatively resolve disputes through relationship building with clients, in depth analysis of accounts and ensuring data integrity.

Responsibilities include, but are not limited to the following:

• Responsible for every aspect of the specialized portfolio for the customer and Rentokil's benefit.
• Manage resolution process for National AR disputes that prevent payment application
• Manage the reconciliation process for intercompany billing
• Establish productive, professional and consultative relationships with key personnel throughout assigned client organizations (at both the franchise and corporate level).
• Pro-actively assess, clarify, validate customer needs and add value to customers' programs on an ongoing basis.
• Work closely with department and/or business leaders to achieve RNA financial targets
• Must display critical thinking skills, including the ability to assess numbers, trends, and data in order to reach new conclusions based on the findings.
• Perform Account/Payment and Invoicing to Portal reconciliations.
• Owns documenting precise information on status of collection efforts through gathered data, Responsible for analyzing large amounts of billing data results and provide ongoing reports.
• Suggest new methods of data capture, analysis and reporting to provide continuous improvement and value to clients served.
• Perform all other duties as assigned.

What do you need?

• Bachelor's degree in Field related to finance, accounting, accounts receivable - required OR equivalent experience in required field
• Has a proficiency with spreadsheet applications, including advanced Excel skills (VLOOKUPs and Pivot Tables)
• Working knowledge of computerized systems
• Can creativity, ingenuity and flexibility to adapt to each business account's situation in an unscripted call
• Will take initiative and meet deadlines
• Can analyze client data for specific insights that will enable the client to make better collection decisions
• Will demonstrate data analysis skill and to apply this to credit analysis
• Will perform independently as a self-starter in high-pressure and dynamic situations with skill and tact and still be part of a working team
• Has knowledge of credit/collections principles
• Has decision-making skills
• Is assertive and timely follow-up skills
• Successfully meet pre-employment background screen

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Click here to read more about our Total Rewards Program which includes:

Professional and Personal Growth

• Multiple avenues to grow your career

• Training and development programs available

• Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

Savings and Retirement

• 401(k) retirement plan with company-matching contributions

Work-Life Balance

• Vacation days & sick days

• Company-paid holidays & floating holidays

• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

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