Patient Care/Resource Management * Models patient outcome focused care and family-centered practice. * Assures provision of patient care to meet patient needs through delivery of service in a timely manner and according to the goals and scopes of services for assigned area. * Assists Manager with ensuring development and implementation of evidence-based standards of care for the patient population. * Assists Manager with assuring compliance with The Joint Commission, CARF, DIA, Iowa Board of Therapy Examiners and other applicable regulatory bodies. * Examines patients/clients - obtains history, performs a systems review, and selects and administers discipline- and age-specific tests and measures to obtain data * Evaluates patients/clients - makes clinical judgments based on data gathered during the examination * Develops patient/client diagnoses or problem lists (cluster of signs and symptoms) * Develops patient/client prognoses (optimal level of improvement and time needed to achieve it) * In collaboration with patient or family develops plans of care with measurable goals * Develops and implements patient/client interventions, including delegating and supervising support staff * Provides patient and family education and training * Meets individual and department productivity * Monitors and adjusts productivity as it relates to guidelines developed within the division * Completes required patient care documentation and communication as applicable * Formulates and implements patients' discharge plans in collaboration with others * Assists with management of day to day operations for the department, including measurement of the department's effectiveness. * Maintains appropriates staffing levels to meet patient care and service needs * Investigates variances and initiates corrective action or justifies non-adherence to quality, financial and patient satisfaction outcome goals. * Assists Manager in ensuring the establishment and maintenance of an orientation program for new department associates, based on principles of adult learning. * Assists Manager in ensuring in-service, on-the-job training and continuing education programming to meet identified staff development needs. * Ensures that proper communications and plans are coordinated with other hospital departments. * Participates in recruitment, interviewing, selection, promotion, transfer, status change and L.O.A. decisions. * Assists Manager in evaluating associates against established performance criteria, ensuring that all staff meet expectations. * Provides ongoing counseling and coaching with direct reports. * Models collaborative behaviors that facilitate achievement of department and program goals. * Handles conflicting situations in a dignified and respectful manner. * Ensures physician, patient and family satisfaction with services provided. |