Assistant Director of Front Office

Shoreham Hotel

Nestled in the Woodley Park neighborhood of Washington, DC, the Omni Shoreham Hotel is a true urban oasis within the Capitol City. Associates pride themselves as being a part of a historic landmark serving as host to numerous presidents, dignitaries, political events and inaugural balls.

Associates can enjoy and be rewarded by several career development opportunities and the environment to grow one's career into various areas of the hotel including leadership roles. The Omni Shoreham Hotel associates consistently rank their place of employment as one of the Best Places to Work by the Washington Business Journal and scored the hotel with the highest ever results on the Associate Engagement Survey in 2012.

Associates at the Omni Shoreham Hotel are proud of being a true part of an extended family and many have spent their entire careers within the hotel, some with over 4 decades of service! We celebrate these milestones and as well as many other successes on a monthly basis during our all associate rallies, "Hibiscus Huddles, "in honor of our company logo.

We are looking for a competent Assistant Director of Front Office to support the director in departmental planning and monitoring progress. You will also be working to enhance productivity and ensure compliance with rules and regulations. Assistant directors are well-versed in performance and operations management and competent in assuming delegated duties. They are leaders and critical thinkers, ready to solve problems before they become obstacles. The goal is to help the department attain objectives of productivity and employee satisfaction. ($68,000 to $90,000 based on experience)

Assist in developing and implementing plans and goals for the department
• Work with the director to coordinate and supervise daily operations
• Ensure compliance with regulations and internal policies
• Monitor attainment of objectives
• Undertake staffing responsibilities (hiring, training, evaluating etc.)
• Assist in budgeting and monitoring expenses
• Maintain scheduling of events and represent the company when needed
• Create reports and submit them to the director or other executives
• Fulfill duties as assigned by the director

• Proven experience as assistant directoror other similar position
• Experience in performance and operations management
• Knowledge of relevant regulations and quality standards
• Proficient in MS Office, relational databases, and software (e.g., ERP)
• Outstanding communication and public speaking skills
• Excellent organizational and leadership skills
• Aptitude in problem-solving
• BSc/BA in business administration or related field; MSc/MA is an asset