Assistant F&B Manager - Full Service Restaurant (Start Date No Earlier Than January 6, 2025)

Responsible for the overall management of the respective restaurant outlet during assigned shift to include: staffing, training, scheduling team members, planning and coordinating al restaurant activities to ensure efficient operation of the department. Producing a quality product which exceeds the guests expectations and hotel standards and is delivered in a friendly and professional manner.

Qualifications:

• Minimum two years food & beverage experience, preferably in hotel/resort environment.

• Proven experience in a food & beverage supervisory role in a hotel or similar environment.

• Proficient knowledge of all matters related to the proper administration of food service operations.

• Certification as Food Service Manager or other as required by State County or Local regulations or ability to obtain such certification.

• Relevant coursework or certifications in food service management or hospitality are beneficial.

• Proven ability to train and coach team members to achieve excellence.

• Excellent communication and interpersonal skills.

• Ability to handle stressful situations and resolve conflicts effectively.

• Effective problem-solving skills and a proactive mindset.

• Proficient in using POS software and Microsoft Office Suite.

• Strong organizational and multitasking skills.

• Excellent guest service skills.

• Ability to work flexible schedule to include nights, weekends and holidays.

Key Responsibilities:

• Responsible for supervising and leading the outlet, ensuring that staff are properly trained, motivated, and performing their duties to deliver exceptional guest experience.

• Review payroll, manage schedules, maintain labor costs, and adapt operations based on guest needs and trends.

• Foster a positive work environment, encouraging team work and professional growth.

• Ensure compliance with food safety, sanitation and other regulatory Food and Beverage items to include Tips and Service Charges.

• Actively manages floor during operating hours to ensure operation and service is at or above standards. Quickly resolves any potential service barriers.

• Ensures the team has the tools and resources necessary to deliver on service expectations to include checklists, seating charts, pars and centralizing information and supplies.

• Troubleshoot any POS challenges and coordinates with stakeholders as necessary.

• Ensures that guest areas are maintained and meet service standards.

• Develops and distributes key performance metrics for the outlet and assists with forecasting and budgeting.

• Ensures effective and efficient interdepartmental communication.

• Develops and updates outlet procedures and programs.

• Perform other duties as assigned.