Sr. Instructional Designer - 10004-Charlotte- NC - Hawkins (Charlotte, NC)

Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.

The Senior Instructional Designer designs and develops training materials based on storyboards or project briefs, including e-learning modules, multimedia assets, videos, PowerPoint presentations, and trainers' guides. This role involves conducting training needs analysis to identify gaps and determine training requirements that align with program goals and organizational objectives. Additionally, the Senior Instructional Designer recommends effective implementation strategies to ensure the successful rollout of training programs and suggests evaluation techniques to measure training effectiveness, contributing to continuous improvement.

By creating engaging and impactful training materials, the Senior Instructional Designer supports our team in delivering exceptional internal and external customer experiences that meet KPIs and drive business success.

A TASTE OF WHAT YOU WILL BE DOING:

• Conduct training needs analysis to identify gaps and determine training requirements that align with program goals and organizational objectives.
• Use instructional design principles to create content that enhances knowledge retention and practical application.
• Organize content into logical, learner-friendly formats to support easy navigation and comprehension.
• Develop training materials that align with and support program goals and organizational objectives, align with brand guidelines, and maintain a consistent voice across all resources.
• Collaborate with subject matter experts (SMEs) to ensure accuracy and relevance of training materials.
• Design and develop digital training materials using e-learning authoring tools such as Articulate 360, Adobe Suite, and video editing software.
• Design and develop content to enhance learner engagement.
• Recommend effective implementation strategies to ensure successful rollout of training programs.
• Suggest evaluation techniques to measure training effectiveness and inform continuous improvement.
• Utilize Learning Management Systems (LMS) to design an optimal user experience.

YOUR RECIPE FOR SUCCESS:

• 4+ years' experience in Learning & Development, Digital Content Creation, or a similar field.
• Master's degree in Instructional Design, Adult Education, equivalent professional certification, or demonstrated knowledge preferred.
• Experience within food service, manufacturing, or retail preferred.
• Skilled in conducting a training needs analysis with SMEs
• Recommends effective implementation strategy for learning
• Clear understanding of Kirkpatrick's Model of training evaluation
• Advanced proficiency in e-learning development tools (e.g., Articulate 360) (Articulate certification preferred)
• Proficiency with Graphic Design tools (e.g. Adobe Creative Suite) (Adobe certification preferred)
• Proficiency in video filming & editing software (e.g., Premiere Pro, After Effects)
• Proficiency with Microsoft Office

*The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process.

BENEFITS:

• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• PTO and "dream" days
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

Learn more at www.kkbenefits.com

WHY KRISPY KREME?

At Krispy Kreme, we focus on:

Loving People:

• Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here.
• Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.

Loving Communities:

• At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.
• In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.
• In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.

Loving Planet:

• We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.
• We are working on reducing food waste through donation efforts, animal feed, and composting programs.

Krispy Kreme is an Equal Opportunity Employer:

At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

About Krispy Kreme

Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at www.KrispyKreme.com, or on one of its many social media channels, including www.Facebook.com/KrispyKreme and www.Twitter.com/KrispyKreme.