Quality Engineer
 Incora | |
life insurance, parental leave, paid holidays, sick time, 401(k)
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| 4250 Dale Earnhardt Way (Show on map) | |
 Jan 03, 2025 | |
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Our Incora Story is really taking off - we'd love you to join us for the journey. We are currently seeking an exceptional customer service professional to join us as a Quality Engineer. As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business. The Quality Engineer is accountable for the successful coordination and liaison of the day-to-day activities Product and Document Inspection and assists in providing a resolution to any customer related inquiries to include collaborating closely with internal QA Inspection divisions, external manufacturing Inspection and Engineers, and Incora's Sales and Marketing teams for the purpose of developing reliability for existing product lines, finding effective solutions to resolve current quality and in-service performance issues; and for communicating, recommending and/or developing improvements to processes, in order to drive the highest of quality assurance in Incora product lines. The Quality Engineer will have a strong knowledge of aerospace manufacturing processes, AS9100 Quality Management Systems; Blueprint Reading, Geometric Dimensioning and Tolerancing principles, Gauge Reproducibility and Repeatability, external auditing techniques, 3D Model Based Definition (CATIA, Enovia DMU, SMARTEAM), and an understanding root cause analysis related to aerospace. By the direction of the Quality Assurance Manager, the Quality Engineer will be responsible for being involved in designated phases and facets of the validation of processes, including, but not limited to effectively analyzing and trouble-shooting technical specifications and product non-conformance; the ability to prove analytical and creative problem-solving methods; the ability to work well within a team of experienced quality engineers and sales management; the ability to engage and influence positive and constructive communications; the ability to interpret technical data and produce technical reports; and the ability to recommend effective process and/or QA Engineering changes, as necessary to produce the highest quality product and customer satisfaction. Most importantly you will be passionate about our Incora Values and exceeding customer expectations. *CourageTake ownership for issues and problems. *CollaborationShare knowledge and experience with others *Commitment -Focus on ensuring internal and external customer expectations are met in a timely way. What Incora can offer you: An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story. *We want you to share in the success of Incora, so every employee is eligible for one of our incentive's programs.
About You * Obtain and maintain a current and accurate understanding of Incora's mission and core values * Identify current and/or potential non-conformance problems * Conduct root cause analysis to determine corrective actions and validation procedures * By the direction of the Manager of Engineering, interact and collaborate with QA Inspection, and quality representatives, sales management teams, and/or customers to assist in resolving product in-service issues and complaints * Monitor and analyze processes, quality and non-conformance data, and prepare a range of documentation, including technical reports, charts and recommendations for process or quality improvements * Develop and maintain a detailed knowledge of product requirements * May perform dimensional evaluation and/or initiates a series of technical evaluation tests * May spear-head or lead quality engineering process improvement validation projects or teams, as requested * Respond and attend customer, manufacturer or supplier quality meetings, as required * Attend regularly scheduled or impromptu department or company-sponsored meetings or training, as required * Travel globally, as essential to the requirement of the job To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Essential Competencies * Action Orientated Ability to work efficiently, independently or within a project team, with a senior-level working-knowledge of the department polices, procedures and work instructions essential to the duties of the job; respond with urgency to "rush" requests in a timely manner; being proactive in the approach to business needs and project planning. * Business Acumen Knowledgeable in current and possible future policies, practices, trends, technology and information affecting the department's role in meeting the Company's financial goals and objectives; Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. * Communication/Relationship/Liaison Communicate Frequently with department senior level management, quality engineering, sales personnel, customers, if requested or manufacturer representatives to plan, organize and coordinate with inter-working departments to manage and resolve quality/engineering related product issues; must have ability to communicate clearly and in a concise manner with all levels of the company, customers and vendors, as required. * Directing Others Ability to lead, train, motivate and advise as a technical expert on complex engineering specification, processes and validation procedures, while offering continuous process improvements of systems and communications of clear and obtainable goals. * Direction/Received Performs job tasks with minimum to board direction with regard to the planning and prioritizing of workflow, processes and best resources to meet the customers' specification and requirement; must have the ability and willingness to accept and successfully fulfill any job-related assignments designated by the Department Director, as required. Ability to exercise significant discretion and decision making, with approved guidelines, with regards to the planning and prioritizing of workflow, processes and best resources to meet the business needs. * Drive for Results Ability to consistently meet or exceed departmental goals and objectives accurately and efficiently and to finish assigned tasks or projects on time * Error Impact Ability to fully comprehend and avoid the impact of taking erroneous actions, making decisions outside established work instructions or guidelines, or failure to offer sound and accurate technical recommendations, that result in effective problem- solving and avoidance of serious product issues; or actions that result in a serious loss of customer confidence. * Knowledge/Methods/ Processes Strong knowledge and application of Geometric Dimensioning and Tolerancing; Guage Reproducibility and Repeatability methods; a basic knowledge of manufacturing and engineering processes, interpretation of blueprints and complex specifications and product engineering analysis methods and tools, within the aerospace field; knowledge of ISO quality standards, Aerospace standards and Government product engineering and documentation requirements * Leadership Skills Ability to effectively advise, instruct, coordinate and assist in or lead activities related to product engineering analysis, problem-solving or process improvements; ensuring the goals of the project communicated well and monitored for effectiveness and completion Ability to approach others in a tactful manner; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions, and follows through on commitments. * Mathematical Skills Strong geometric and mathematical skills are required * Problem Solving Ability to effectively advise, instruct, coordinate and assist in or lead activities related to product engineering analysis, problem-solving or process improvements; ensuring the goals of the project communicated well and monitored for effectiveness and completion. * Reasoning Ability Exhibits sound and accurate judgment with ability to apply common sense understanding and professional knowledge and experience to find the best and reasonable solutions to work through problems involving multiple variables in standardized to complex situations; Critical thinking is essential to the job. * Systems/Resources Ability to utilize the internal systems and resources as critical aspects of accessing necessary information and communicating; systems include Incora U.S. Intra-net system, database system, email, and the use of printers, copiers, and in-house telephone systems. Also, must be proficient in Word, Excel and Access. * Written and Oral Skills Ability to read, write, speak and present professionally and concisely, in a variety of communication settings, in English; and the ability to compile and present professional and effective reports, graphs and make presentations to executive management Essential Values * Customer Focus Dedicated to meeting or exceeding the expectations and requirements of internal and external customers with excellence * Ethics and Values Maintains high level of professionalism and business ethics, in line with Wesco's values; Code of Conduct Polices and all local, State and Federal laws * Integrity and Trust Performs all business matters in a trusted manner, being recognized as a direct and truthful individual, which adheres to and upholds all Wesco employment policies and procedures, Regulatory Compliance, safety and security policies, as applicable * Teamwork Fosters an open environment and encourages employees to work together cohesively * Time Management Uses time effectively and efficiently, specifically related to meeting customer requirements and timelines with maximum efficiency Education, Experience and Qualifications
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