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Memorial Union Catering General Manager

University of Wisconsin Madison
$65,000 ANNUAL (12 months)
life insurance, paid time off
United States, Wisconsin, Madison
21 North Park Street (Show on map)
Jan 07, 2025
Job Summary:

Under the general supervision of the Catering Operations Director, this position provides management of on and off site catered events for Memorial Union, while supporting Union South and other Wisconsin Union and Campus buildings. Receptions range from 10 to 1500 guests, with ballrooms and multiple event spaces, with up to 800 patrons for a single banquet. Provide supervision of permanent staff and part time staff. Assist to develop food, wage and material costs for a budget of approximately $3 million.


Responsibilities:
Provides guidance for food service operations in environments such as dining, retail, and/or catering venues, including financial and long term operational planning to ensure customer satisfaction and achieve food service goals.

  • 35% Provides operational guidance for food service activities, identifies, develops, facilitates staff training opportunities, and/or supervises dining staff
  • 15% Plans and directs staff implementation of operating policies and procedures to ensure adherence to safe food quality, handling, and sanitation processes and procedures
  • 10% Monitors the unit budget and approves expenditures
  • 10% Tracks and forecasts inventory levels and places replenishment orders
  • 20% Directs and provides exceptional customer service, answers questions, and provides information regarding food preparation and associated activities
  • 10% Develops staff resources, menus, and communication plans based on established goals


Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion


Education:

Preferred
Associate's Degree


Qualifications:

2 years supervisory experience in Hospitality Industry (Required)
6 months experience training and supervising full and part-time staff. (Required)
Experience with banquet event software. (Preferred)
Experience creating staffing schedules. (Preferred)


License/Certification:

Preferred
Drivers License - Valid and Meets UW Risk Management Standards

Preferred
ServSafe Certification
Able to obtain within 6 months


Work Type:

Full Time: 100%

It is anticipated this position requires work be performed in-person, onsite, at the Memorial Union Building.


Appointment Type, Duration:

Ongoing/Renewable


Salary:

Minimum $65,000 ANNUAL (12 months)
Depending on Qualifications
The annual salary of $65,000 is the anticipated starting salary for any candidate who is hired for this position.

This is a full-time appointment. This position offers a comprehensive benefits package, including generous paid time off (with up to 5 weeks paid vacation per year), competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund.

Memorial Union Catering operations generally pause during the last week in December through the first few weeks in January, offering an ideal opportunity for employees to use their allocated paid time off.
For a summary of benefits, please see https://www.wisconsin.edu/ohrwd/benefits/download/fasl.pdf.


Additional Information:

The Wisconsin Union operates from several buildings on the UW-Madison campus including Memorial Union, Union South, Fluno Center, Pyle Center, University Club, Red Gym, and the Student Activity Center. The Wisconsin Union is a financially self-supporting division of the University of Wisconsin-Madison. Financial support for the organization is provided by income earned by over thirty food service units and a variety of nonfood units such as games, guest rooms, space rentals and campus vending. Substantial support is also provided by student fees. The total annual organizational budget is approximately $60 million dollars.

Student Affairs is led by the Vice Chancellor for Student Affairs. Our staff is dedicated to serving students and to helping them succeed in and out of the classroom in areas including health and well-being, identity and inclusion, leadership and engagement, and student advocacy. Student Affairs includes departments led by the dean of students; departments that provide identity-based spaces and leadership resources; the Wisconsin Union; University Health Services; and University Recreation and Wellbeing.


How to Apply:

To apply for this position, please click on the "Apply Now" button. You will be asked to upload a resume and cover letter as a part of the application process. Please outline your relevant work experience as it relates to the qualifications. Be as specific as possible when detailing your work experience.


Contact:

Ben Clark
ben.clark@wisc.edu
608-262-1847
Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information.


Official Title:

Food Service Manager(DS012)


Department(s):

A96-WISCONSIN UNION/CATER&CONF/ MU CATERNG


Employment Class:

Academic Staff-Renewable


Job Number:

309461-AS


The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer.
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

Employment may require a criminal background check. It may also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.
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