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Patient Services Coord./ Procedure Scheduling/ Danvers

Massachusetts General Hospital
United States, Massachusetts, Boston
273 Charles Street (Show on map)
Jan 08, 2025
The Patient Services Coordinator II (PSC II,) under general supervision of the Practice Manager, provides administrative support to health care providers in a high-volume Gastroenterology ambulatory practice, functioning as the primary liaison between the patient and providers. The emphasis is placed on the ability to organize priorities, complete tasks, manage confidential patient information, schedule patient appointments, schedule endoscopy procedures, diagnostic testing, referrals and other managed care related issues. This is a very high volume Gastroenterology subspecialty and excellent organizational skills are required. The PSC II is expected to take complete responsibility for every customer interaction by creating a welcoming environment and providing outstanding service. The primary location for this position will be in Danvers.

- Minimum required education ins High School Diploma and/or GED equivalent. Some college preferred. - Minimum of 1-2 years of related work experience preferred. - Basic knowledge of medical terminology preferred. - Able to travel to Waltham when needed

Additional Job Description

The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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