Lead Product Designer, Agentforce UX Platform

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About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Guided by our core values, we work together to help companies across industries blaze new trails, connect with customers in transformative ways, and empower our Trailblazers to grow their careers and make a positive impact. If you share our belief in using business as a platform for change and value working for a company that prioritizes doing well while doing good, we'd love for you to join us!

As a Lead Product/UX Designer for Salesforce's Agentforce UX Platform team, you will collaborate with a cross-functional team to design innovative tools that empower developers and business experts to create, deploy, and manage AI agents. Together, we simplify complex AI workflows and shape the future of human-AI collaboration. Your contributions will directly impact how businesses leverage AI to drive productivity and deliver exceptional outcomes

• Shape AI Agent Workflows: Design intuitive tools for creating, deploying, and managing AI agents tailored to diverse enterprise needs.

• Collaborate Across Teams: Work closely with product managers, engineers, and researchers to create cohesive, scalable solutions aligned with Salesforce's design principles.

• Bridge Human and AI Interactions: Develop seamless experiences that enable users to collaborate effectively with AI agents.

• Create Scalable Design Systems: Extend Salesforce's design systems to meet the unique requirements of AI agent management and deployment.

• Advocate for Trusted and Ethical AI: Embed transparency, fairness, and accountability in AI design. Work with teams to educate users on responsible AI practices.

• Promote Inclusivity and Accessibility: Create solutions that are inclusive, accessible, and meet the needs of a diverse, global user base.

• Drive Innovation: Rapidly prototype and iterate on ideas to excite stakeholders and deliver impactful results.

• Mentor and Inspire: Help team members grow while fostering a culture of collaboration and shared success.

Together, we tackle some of the most complex and undefined problems in enterprise software. In this role, you will:

• Embrace ambiguity, solving challenging problems with shifting priorities.

• Prototype and iterate quickly to explore possibilities for AI use.

• Collaborate with our team to shape Salesforce's vision as an AI-first platform, defining how humans and AI work together.

• Shape the future of work by creating trusted AI solutions that enhance productivity and engagement.

• Bachelor's or Master's degree in Human-Computer Interaction, Interaction Design, UX Design, or equivalent experience.

• 10+ years of experience as a UX Designer, with a strong portfolio showcasing web and/or mobile application designs, ideally within enterprise software or SaaS.

• Expertise in user-centered design, systems thinking, and creating workflows for complex enterprise platforms.

• Proficiency in prototyping tools such as Figma, with a readiness to adopt emerging design technologies.

• Experience designing for AI-powered platforms, particularly tools for creating and managing AI agents.

• Ability to thrive in collaborative, fast-paced, and dynamic environments.

• Commitment to accessibility and ethical design.

• Strong communication and collaboration skills.

• Experience leveraging user research and analytics to inform design decisions.

• Passion for mentoring and supporting team members.

• Familiarity with agile development methodologies.

• Work alongside a creative and inclusive team at the forefront of AI innovation in enterprise software!

• Collaborate on exciting, high-impact challenges in a dynamic and supportive environment.

• Help shape Salesforce's AI strategy, influencing how businesses innovate and collaborate with AI for years to come.

• Enjoy opportunities for professional growth and make a lasting impact on the future of work.

To apply, please submit a resume along with a portfolio or work samples. Submissions without portfolios will not be considered.

Join us in shaping the future of work and making AI accessible for enterprises of all sizes!

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At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.