Mid-Market Account Executive (Knoxville, TN)

Job Summary

We have an exciting opportunity with our Enterprise Sales for a Mid Market Account Executive for Knoxville, TN. The successful Mid-market Account Executive will possess exemplary professional skills; always considering the best outcome for both the Company and the Customer in each situation. The Account Executive will primarily be responsible for quota driven, new revenue generation, with secondary focus on existing base management for the company. This will be through the successful selling of products including, but not limited to, Fiber access and transport, voice, local, long distance, MPLS, private line, broadband, high speed internet, VoIP, video, network management, managed network services, security solutions (i.e. firewall, SEIM, etc.), and cloud solutions (i.e. DRaaS, BaaS, IaaS, etc.)

The Mid-market Account Executive will primarily focus on 'new logo' mid-sized enterprise accounts that have a 'full potential' wallet of approximately ~$2 - 10k MRC. These customers will typically be multi-location (10 or less) small to large sized (~10 - 250 employee) businesses, with primary focus on enterprises between 50 - 250 employees.

Mid-market Account Executives will also be allowed to retain select key customer accounts at any given time instead of these accounts being shifted to account management. These accounts will be reviewed on an annual basis with regional sales management to determine if/ when they should be moved to an account manager.

Duties & Responsibilities

• Develop proposals using the full suite of Segra products to win new customers in Segra Markets, positioning against ILECS, MSOs and other CLEC providers. * Responsible for a new revenue quota each month
• Responsible for using a customer relationship management front-end to manage sales opportunities and provide appropriate reporting and forecasting of activity.
• Maintain mid-sized customer relationships with a select number of existing assigned Segra customers for services in market territory to be re-evaluated on an annual basis * Investigate and resolve any problems, and position additional products within the account
• Submit accurate customer contracts using the Wizard system or other CRM to Sales Engineering or Customer Care organization for the provisioning of products. * Coordinate with customer and Sales Engineering resources to insure expected due dates for product delivery are communicated and appropriate customer personnel remain updated.

Qualifications

• Education: Degree in sales / marketing or related field, equivalent work experience, or a combination thereof
• Experience: Previous Enterprise level, ILEC-CLEC sales experience and/or managed services experience preferred
  
  
  
  • 2+ years of telecommunications sales or technology sales experience specifically including sales of products such as core connectivity, extended connectivity, storage and cloud services, and/or security solutions
  
  
  
  
• Key Competencies: Strong Communication skills; Time management skills; Proficiency in Microsoft Office; Prior experience with Microft Dynamics preferred

About Segra:

Segra is one of the largest independent fiber network companies in the Eastern United States. We have a broad and dense service footprint across the mid-Atlantic and Southeast. In addition, we are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world's largest carriers. Our network features the latest advances in IP, ethernet, and dark fiber architectures, as well as high performance data centers throughout the mid-Atlantic and Southeast regions. Furthermore, our network powers technology solutions such as hosted voice, security, and cloud.

Segra has engineered our entire company operations to put our customers at the very center of everything we do. We invest in the communities of our customers by hiring locally and continually upgrading our network infrastructure. Segra has over 900 employees in 90 facilities, including 14 sales offices in 44 markets. We exist purely to help businesses within our footprint be successful.

Benefits Overview:

Segra offers a very robust benefits package to our full-time employees, some of which include:

• Medical, dental, vision insurance
• Life insurance
• 401(k) match
• Tuition and gym reimbursements
• Vacation/PTO, paid holidays, floating holidays
• Volunteer days, parental leave

Our Commitment to Equality:

Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.