TRAINING OFFICER 1 - 01212025- 64773

Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF CHILDREN'S SERVICES, CHILD AND FAMILY MANAGEMENT DIVISION, WEAKLEY COUNTY

Qualifications

1. Be willing to and able to qualify with, carry, and use assigned weapons;
2. Be eligible to receive and maintain a security clearance in accordance with applicable agency regulations;
3. Be at least eighteen (18) years of age;
4. Be a citizen of the United States;
5. Have a good moral character, as determined by investigation;
6. Complete a criminal history disclosure form in a manner approved by the appointing authority;
7. Agree to release all records involving their criminal history to the appointing authority;
8. Supply a fingerprint sample prescribed by the TBI based criminal history records check;
9. Not have been convicted or pleaded guilty to or entered a plea of nolo contendere to any felony charge or to any violation of federal or state laws or city ordinances relating to force, violence, theft, dishonesty, gambling, liquor, or controlled substances, Tennessee Code Annotated 7-86-205;
10. Not have been discharged under any other than honorable conditions from any branch of the United States armed forces;
11. Pass a physical examination administered by a licensed physician that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position;
12. Pass a psychological evaluation administered by a licensed mental health professional that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position;
13. Upon appointment, successfully complete a prescribed course of instruction.

Overview

Summary: Under general supervision, is responsible for professional training administrative work of average difficulty and supervisory work of routine difficulty; and performs related work as required.

Responsibilities

Training and Teaching Others:

1. Facilitates training mandated by the Department of Human Resources to comply with State learning and development rules.
2. Facilitates agency specific training through various delivery methods to enhance employee and/or vendor development in compliance with departmental, state, and federal laws, rules, regulations, guidelines, processes, and procedures.
3. Delivers agency specific training to internal and external customers to facilitate learning and development.
4. Develops or modifies agency specific training materials based on defined objectives, participant needs, and delivery method for employee learning and development.
5. Applies principles of adult learning to the development and delivery of training to create an optimal learning environment.
6. Conducts training needs analyses and confers with agency staff and subject matter experts to determine training needs.
7. Develops surveys, tests, and other tools for evaluating courses and participants' learning to ensure training needs are being met.

1. Coordinates activities for events such as conferences, seminars, symposiums, trainings, workshops, or related events to enhance employee and contractor's learning and development.
2. Organizes event schedules and reserves sites, equipment, and other needed accommodations to coordinate training.

1. Conducts the employee evaluation process to review and provide feedback to employees regarding job performance in order to promote quality job performance.
2. Provides feedback to subordinates to improve performance and reinforce strengths.
3. Provides guidance to staff about assigned work to guarantee required timeliness standards are met.
4. Provides information on organizational culture, policies and procedures, workflow and chain of command, task prioritization, proper documentation, and use of systems to effectively and efficiently perform assigned tasks.

1. Provides information to management to assist in problem solving and finding solutions to ensure agency efficiency.
2. Recommends the future use of agency specific contract vendors to management to ensure internal and external customer's needs are being met.

1. Identifies work priorities to ensure the most important work is completed first based on work experience, supervisor guidance, and departmental, state, and federal laws, rules, regulations, and guidelines.

1. Reviews and approves time, leave/overtime requests, and expense claims for subordinates by required deadlines.
2. Maintains reports, files, and logs as required to ensure compliance with departmental, state, and federal laws, rules, regulations, and best practices.
3. Responds to emails, phone calls, and other correspondence to provide great customer service.

1. Promotes positive ideas surrounding new training and policy initiatives to obtain staff buy-in.

1. Identifies opportunities for assigned subordinates to improve team development and professional growth.

1. May assist management in interviewing applicants to determine the best candidate to fill vacant positions.

1. Develops and maintains professional working relationships with internal and external customers and subordinates to enhance productivity and efficiency.

1. Compiles agency specific information from internal databases to ensure compliance with agency standards, policies, and procedures.
2. Creates an optimal learning environment by verifying that equipment is available and functioning properly prior to and during training events.
3. Ensures the training location is set up appropriately for training events by arranging chairs, tables, course materials, equipment, and other items as needed.
4. Ensures materials and supplies are readily available for trainings.

1. Enters necessary information into agency specific database tracking software as required by current procedures to capture data.
2. Uses office productivity software including but not limited to word processing programs, spreadsheets, presentation software, web-based email, instant-messaging, and search engines to meet agency goals.

1. Obtains information from surveys, focus groups, trainings, conferences, and other available sources to assess training needs from an individual to agency specific level.
2. Researches the Internet and/or other sources for relevant learning and development opportunities for agency specific employee development.

1. Communicates agency rules, regulations, policies, procedures, and documentation to external customers to facilitate understanding, enhance communications, and ensure compliance.
2. Maintains an open dialogue with external customers to ensure effective and efficient communication.

1. Communicates agency rules, regulations, policies, procedures, and documentation to facilitate understanding, enhance communications, and ensure compliance.
2. Communicates questions through the appropriate chain of command to obtain policy or procedural clarification.
3. Maintains an open dialogue with internal customers to ensure effective and efficient communication.
4. Provides regular updates to supervisor on the status of assigned work to ensure timely completion.
5. Sends notifications of special events, changes, approvals, and deadlines to internal business partners to ensure timely and accurate receipt of information.
6. Communicates daily schedules and activities verbally/electronically with supervisors, staff, and/or peers to maintain a balanced workflow and/or employee safety.

Competencies (KSA's)

Competencies:

1. Presentation Skills
2. Written Communication
3. Integrity and Trust
4. Time Management
5. Decision Quality
6. Customer Focus
7. Organizing
8. Perseverance
9. Interpersonal Savvy
10. Self-Development

1. Intermediate Knowledge of Curriculum Design and Training Delivery
2. Basic Knowledge of Office Skills such as Word Processing and Data Collection
3. Basic Knowledge of the Principles for Providing Customer Service

1. Intermediate Facilitation Skills
2. Intermediate Oral Communication Skills
3. Intermediate Written Communication Skills
4. Intermediate Reading Comprehension Skills
5. Intermediate Learning Strategy Skills
6. Basic Judgment and Decision Making Skills
7. Basic Social Perceptiveness of Classroom Dynamic Skills
8. Basic Time Management Skills
9. Basic Active Learning Skills
10. Intermediate Active Listening Skills
11. Basic Critical Thinking Skills
12. Basic Management of Material Resources

1. Intermediate Oral Expression
2. Intermediate Written Expression
3. Intermediate Written Comprehension
4. Intermediate Oral Comprehension
5. Intermediate Deductive Reasoning

Tools & Equipment

1. Personal Computer
2. Multi-Function Printer
3. Projectors
4. Projector Screens
5. Interactive White Boards
6. Television
7. Speaker Systems
8. Video and Still Cameras
9. Telephone Systems
10. Laminator
11. Calculator
12. Binding Machines

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.