VP & SDC Operations Officer III

At Open Bank, we pride ourselves on being different and OPEN to new ideas and opportunities for our clients and employees.

We celebrate innovation, diversity, teamwork, excellence and integrity. We are an equal opportunity employer and offer competitive compensation and benefits package to recruit, retain and reward top talent. We would like to be your partner in success and happiness!

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Job Title: VP & SDC Operations Officer III
Department: Specialty Deposit Center

We are looking for VP & SDC Operations Officer III to join our Specialty Deposit Center team. The Specialty Deposit Center Operations Officer III is responsible for overseeing the daily operational activities of the bank, ensuring compliance with bank's regulatory guidelines, optimizing workflow efficiency, and supporting overall banking operations.

Key Responsibilities:

• Monitor daily banking operations and operational risks, including transaction processing, reconciliations, and account maintenance.
• Ensure compliance with internal policies, regulatory requirements, and industry standards.
• Work closely with cross-functional teams to streamline banking processes and improve efficiency.
• Manage customer service escalations and resolve operational issues promptly.
• Assist in the implementation of new banking technologies and automation solutions.
• Support both internal and external audits, by providing necessary documentation and responses.
• Collaborate with the internal compliance and risk management teams to ensure adherence to regulatory standards.

Requirements/Qualifications:

• Bachelor's degree in business administration or related field or equivalent experience is preferred.
• Minimum four years of experience in general bank operations or related field or equivalent experience required.
• Ability to retain a broad knowledge of tasks performed in the deposit operation and lending functions.
• Good understanding of all required documents needed for opening new accounts.
• Ability to analyze and organize financial information and perform complex financial calculations.
• General knowledge of lending and deposit regulations and laws.
• Present a professional image in dealing with clients, interdepartmental, and external representatives.
• Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
• Accurate typing/keyboarding skills; basic computer skills, including the use of word processing, spreadsheet software applications, and e-mail.

Employee Benefits & Perks

• Medical, Dental, & Vision: Open Bank offers medical, dental, and vision insurance for all full-time employees and their immediate family members. Employees become eligible for insurance benefits on the first of the month following their hire date.
• Life, Accidental Death & Dismemberment, & Long-Term Disability: Open Bank pays 100% of the cost.
• Flexible Spending Account (FSA): Tax-advantaged financial accounts are offered for employees to pay for eligible out-of-pocket expenses (health, dependent care, transit, and parking) with pre-tax dollars.
• 401(k) Retirement Savings Plan: Open Bank matches 100% of the first 6% of employees' contributions. Employees are eligible to participate on the first of the month following 90 days of employment.
• Paid Time Off (PTO): Employees begin to accrue PTO hours at the time of hire to use for vacation, illness, or other personal reasons.
• Employee Assistance Program (EAP): The EAP offers counseling sessions, online tools and resources, and legal and financial guidance for employees and their family.
• Company Paid Lunch: Open Bank provides company paid lunch twice a week.

To view current job openings, please visit Open Bank Careers Page: https://myopenbank.com/about/#