Posting Details
POSTING INFORMATION
| Internal Title |
Administrative Coordinator |
| Position Type |
Classified |
| Faculty / Non-Faculty / Administration |
Non-Faculty |
| Pay Band |
4 |
| Level |
5 |
| Department |
Academic Success and Retention |
| Job Purpose |
The Administrative Coordinator for the Academic Success and Retention Office is responsible for the efficient operations and day to day coordination of services to students, parents, faculty, staff and the general public. |
| Minimum Requirements |
This position requires a bachelor's degree, plus two years of employment experience in education administration. Candidates with an equivalent combination of experience and/or education are encouraged to apply. |
| Required Knowledge, Skills and Abilities |
Requires exceptional organizational, time management, and communication skills. Must have the ability to use MS Office suite. Ability to supervise and direct student employees is essential. Knowledge of website maintenance and social media marketing is important. Must possess the ability to handle confidential records. Knowledge of higher education and Family Educational Rights and Privacy Act (
FERPA). Knowledge of peer education and experience with student information systems is preferred. |
| Additional Comments Regarding Position |
Occasional work outside of normal business hours may be required. |
| Special Instructions to Applicants |
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online
https://jobs.cofc.edu
. |
| Salary |
*$39,223 - $48,000 |
| Posting Date |
04/02/2025 |
| Closing Date |
04/16/2025 |
| Benefits |
- Insurance: Health/Dental/Vision
- Life Insurance
- Paid Leave: Sick/Annual/Parental
- Retirement
- Long Term Disability
- Paid Holidays
- Free CARTA Bus Service
- Employee Tuition Assistance Program (ETAP)
- Employee Assistance Program (EAP)
- Full Benefits Package - Click Here
|
| Open Until Filled |
No |
| Posting Number |
2025035 |
| EEO Statement |
The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit
eop.cofc.edu. |
| Quicklink for Posting |
https://jobs.cofc.edu/postings/16527 |
Job Duties
Job Duties
| Activity |
Student Support Workflow: Coordinates Academic Success and Retention Office (
ASRO) student support workflow in a variety of areas.
- Assists with Banner Document Management Suite (BDMS) Indexing.
- Assists with Faculty/Staff Assisting Students in Trouble (FAST) , manages process from end to end
- Assists in Late Withdrawal Petition (LWP) case creation in Maxient database.
- Supports walk-in probation contract signing, workshop, tracking contract sign-up sheet and adding to SSI
- Oversees email inquiries submitted to general office inbox
- Facilitates Three Year Option submissions
- Utilizes technology to document student interactions and engagements
- Supports STEP re-admission process
|
| Essential or Marginal |
Essential |
| Percent of Time |
50 |
| Activity |
Program Development: Participates in
ASRO office policy development and coordinates student data collection and analysis
- Develops familiarity and expertise on ASRO policies, procedures and issues regarding retention, and student success.
- Participates in the department's strategic planning process and provides recommendations to Director on how to improve departmental workflow and policy and procedures.
- Collects and collates student data to facilitate monitoring of students' academic progress and to support departmental assessment activities.
- Coordinates departmental data on student visits and serves as primary resource for Appointment Manager system.
- Responsible for managing a variety of office business processes. Regularly evaluates processes and makes recommendations for improvement. Provides professional office level management and ensures quality of work.
- Provides training in administrative/management practices and procedures.
- Assists Director with special projects and administrative tasks.
|
| Essential or Marginal |
Essential |
| Percent of Time |
35 |
| Activity |
End-of-Term Administration: Supports the Academic Success and Retention Office end of term processing workflow
- Supports End-of-Term mailings (mail merging, folding, stuffing, sending letters)
- Processes updates to student records
- Places Holds on student records
|
| Essential or Marginal |
Essential |
| Percent of Time |
10 |
| Activity |
Office Management: Manages the the day to day operations of the Office and the Commuter Student Lounge
- Answers the main ASRO telephone line.
- Manages office supply purchases and maintains department purchasing card.
- Assists with management of the Commuter Student kitchen, lounge, and lockers.
- Coordinates special events sponsored by the department to include scheduling, food, room reservations and logistics of implementation.
- Updates all website information regularly. Ensures website complies with the College's brand manual. Maintains all online forms
|
| Essential or Marginal |
Essential |
| Percent of Time |
5 |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- *
How did you hear about this employment opportunity?
- Chronicle of Higher Education
- CofC - Alumni Career Services
- College of Charleston Website
- Diverse: Issues in Higher Education
- Glassdoor
- Handshake
- HigherEdJobs
- Indeed.com
- Internal Job Posting
- jbcjobs (Joint Base Charleston Military & Family Readiness)
- Job Fair
- LinkedIn
- Monster.com
- Personal Referral
- Post and Courier
- Public Job Posting
- SC Works (SC Department of Employment and Workforce)
- Twitter
- Word of mouth
- Other
- The Society for College and University Planning
- DiversityJobs.com (Circa)
- National Labor Exchange
Required Documents
- Resume
- Cover Letter / Letter of Application
- Reference List
Optional Documents
- Other Document
- Other Document 2
- Other Document 3
- Form DD 214
|
College of Charleston
*$39,223 - $48,000
life insurance, paid holidays, long term disability, tuition assistance
Apr 02, 2025