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Remote New

People Services Specialist

Nava Public Benefit Corp
parental leave, sick time, 401(k), stock options, remote work
United States, D.C., Washington
Apr 02, 2025
About Nava
Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. Since 2013, federal, state, and local government agencies have trusted Nava to build transformative digital services to help people access public benefits. Meeting our mission is an opportunity to restore trust between people and public institutions. We focus on populations that are the least protected because the stakes are higher.
As a client services company, we work with government agencies to improve how people apply for benefits, navigate their health care, and more. We bill for our time, selling our expertise and problem-solving methodology to government clients. Our clients hire us to help improve their products and services so that their users and beneficiaries have a better customer experience.
These end-users-the humans who benefit from our work-are at the core of everything we do. We research beneficiaries' needs to help our government clients better deliver on their missions, providing everyone at Nava opportunities to do meaningful, impactful work.
The purpose of the People Services Specialist is to assist the Manager of People Operations and the People Services team in developing, implementing, and managing strategies to promote a highly engaging and positive employee experience. This position's responsibilities include personnel file maintenance, Posterguard processing, assistance with background checks and employment verifications, and support of ongoing operations of the People Services department. The People Services Specialist advocates for employees and ensures their long term success through people development in support of Nava's values: Be Active Stewards, Pursue the Root Cause, Think Long-Term, Build Together, Inclusion is Essential and Progress Takes Work.

What you'll do
  • Coordinate the maintenance of all personnel files, including securely storing offer letters, onboarding documents, and other personnel files.
  • Oversee the additions, deletions and changes for Posterguard compliance.
  • Assist with the review of Eden tickets to ensure they are processed in a timely manner.
  • Review incoming People Operations emails and other correspondence and assign them to the right person for completion.
  • Coordinates with vendors and other services providers to ensure they meet all requirements and deliver the necessary services to Nava.
  • Monitors compliance with established policies and regulatory requirements in routine People Operations processes.
  • Identifies and addresses minor compliance issues and escalates more complex issues as needed.
  • Assists in the development and implementation of People Operations policies and procedures.
  • Analyzes People Operations data to identify trends and recommend process improvement.
Required skills
  • 3+ years of people services and human resources experience.
  • Thorough knowledge of people operations and human resources principles and applicable federal and state regulations.
  • Knowledge of HRIS systems.
  • Ability to work independently with little supervision.
  • Extraordinary discretion, confidentiality, flexibility, and willingness to work closely with a cross-functional team.
  • Proficiency in GSuite, Slack, Zoom, Excel, Apple computers, and other tools used to support a remote-work environment.
  • Attention to detail and the ability to work independently and in a team environment.
Desired skills
  • Prior People Operations experience.
Other requirements
All roles at Nava require the following:
* Must be legally authorized to work in the United States and meet any other requirements for government contracts for which they are hired.
* Candidates offered a job at Nava must have work authorization that does not require visa sponsorship, either currently or in the future. Please be aware that most of our positions require U.S. citizenship or a green card.
* May be subject to a government security investigation and must meet eligibility requirements for access to classified information or applicants who are eligible for security clearances.
Perks working with Nava
* Competitive benefits: We prioritize your well-being, offering highly competitive medical, dental, and vision benefits.
* Generous time off: Enjoy 20 days of accrued PTO, 12 paid federal holidays, 5 prorated floating holidays, and unlimited sick leave.
* Annual discretionary bonus: Paid annually to eligible employees. When Nava does well, you do well.
* Parental leave: Receive 16 weeks of fully paid parental leave and weekly meal deliveries during your leave.
* Employee wellness program: Access our comprehensive Employee Wellness Program.
* Virtual doctor visits: Enjoy zero copay virtual doctor visits through UHC.
* Fertility support: Benefit from fertility support and treatment options.
* Sabbatical leave: We offer a sabbatical leave program.
* 401k contributions: We match 4% of your salary in 401k contributions.
* Flexible work arrangements: We offer flexible work arrangements to suit your needs.
* Home office setup: Receive assistance with your home office setup and a monthly phone allowance.
* Utilities reimbursement: Get a monthly partial reimbursement for utilities (where applicable).
* Learning and development: Access our comprehensive learning and development program.
* Tuition and Professional development budget: Receive a prorated annual tuition and professional development budget and a LinkedIn Learning license.
* Equity stock options: Benefit from equity stock options.
* Employee referral program: Participate in our employee referral program.
* Commuter benefits: Enjoy commuter benefits.
* Insurance coverage: Receive short and long-term disability insurance, as well as life and accidental death insurance.
* Vibrant culture: Join our welcoming, highly collaborative, and open culture that supports remote work.
Location
We have fully remote options if you reside in one of the following states:
Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin.
* If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Additionally, if employed with Nava, you must be based in the U.S. and cannot work from outside the country.
Stay in touch
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Please contact the recruiting team at recruiting@navapbc.com if you would like to request reasonable accommodation during the application or interviewing process.
We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.
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