Full Time Processing Supervisor, Washington Blvd., Fort Wayne, IN

Processing Supervisor - The Salvation Army ARC

About The Salvation Army

The Salvation Army is an international movement and part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

Pay Rate: $14.50 per hour

Status: (Full time, 40 hours per week)

About the Role

Join our team in "Doing the Most Good" as a Store Processing Supervisor. In this key operational role, you'll oversee the production process and personnel with a focus on meeting established production and sales goals. You'll ensure quality control, maintain efficient workflows, and contribute to creating an excellent shopping experience for our customers.

Key Responsibilities

Production & Team Leadership

• Direct and ensure completion of daily tasks for production team members, including workspace maintenance

• Train new team members on production expectations and processes

• Perform quality control inspections to ensure only the best products reach the sales floor

• Track and report production metrics at scheduled intervals

• Implement strategies to meet product acquisition, production, and sales goals

• Manage product rotation and inventory control processes

Operations & Quality Control

• Maintain organized workspaces and prepare for next-day production

• Support ARC maintenance and safety protocols

• Place and coordinate supply orders for processing needs

• Implement product control procedures to prevent shrinkage

• Monitor and control property, utility, and supply usage

Customer & Team Relations

• Seek ways to improve donor and shopper experiences

• Support management in fostering positive understanding of policies and procedures

• Communicate effectively with ARC management regarding operations

• Direct complaints and concerns appropriately to management