Healthcare Operations Manager

Healthcare Operations Manager

Full Time

M-F 8:00am-5:00pm

Pay

$105,000-$115,000

Quarterly Bonus opportunity

Responsible for managing day-to-day operations and financial management of a single high acuity care market, ensuring the highest standards of patient care. This role fosters positive relationships with market leaders, clinical and non-clinical teams, and provider partners and supports adherence to federal, state, and local laws, company policies, and joint venture requirements.

• Manages market business functions and executes strategies and approaches to meet clinical, strategic, and financial targets of high acuity care programs as determined by the Senior Director of Operations.
• Manages the integration of technology resources to support care teams (i.e., EMR, population health
• tools, analytics, etc.) and other projects in collaboration with cross-functional teams.
• Works with senior leaders, clinical leadership, and market system leaders to implement operational workflows and processes and identify opportunities to improve processes and increase operational efficiencies while valuing programs to improve quality and service productivity.
• Reconciles vendor and supply inventory for appropriate utilization and invoice approval.
• Establishes relationships with new providers and vendors and maintains and manages these partnerships according to service level agreements.
• Collaborates with centralized departments, such as virtual care teams and business functions, to gain
• support for market initiatives and to deliver service according to service level agreements with vendors.
• Serves as a centralized resource to all clinical and non-clinical staff regarding operational processes.
• Provides recommendations for improved communications and processes, being proactive in problem identification and solution implementation. Actively coordinates projects to decrease duplication of effort.
• Produces and reports internally and externally on program performance, participates in strategic planning and informational meetings with JV partners, and provides operational performance review and vendor management updates for the program.
• Complies with policies, procedures, and regulatory mandates including but not limited to abiding to the terms of the Amedisys Compliance Program.
• Performs other duties as assigned.

• Bachelor's degree in business, healthcare, or a related field; or an associate's degree in business, healthcare, or a related field with three (3+) years of healthcare management experience.
• Two (2+) years of healthcare management experience.
• Demonstrated ability to navigate complexity across payors, providers, and health systems.
• Fluency with payment methodologies and experience leading transitions from existing methods to new operations are also required.

Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.