Senior Clinic Administrator

UnityPoint Health Information

UnityPoint Clinics

Senior Clinica Administrator

Neurology and Infectious Disease Clinics - Methodist and Lakeview

Des Moines, IA

Monday-Friday 8AM-5PM

Full-time + benefits

The Senior Clinic Administrator is responsible for the operational performance in one or several medical office practices or departments and monitors the activities of all office operations components to ensure the clinic or department meets its objectives. Advises and seeks consent from the organization's leadership team to coordinate and manage the activities in the clinic or department.

• Establish effective mechanisms of communication with staff, providers and patients to foster an environment of openness, trust, teamwork and staff development.
• Act as a liaison between physicians and advanced practice providers and the organization's leadership team to achieve effective communication and optimal operational processes.
• Partnering with associate medical director on performance and talent management
• Responsible for the interview and hiring process including completion of employment forms in an accurate and timely manner and coordination of orientation and training programs for new staff members.
• Full authority over daily operations.
• Possess in-depth knowledge of and provide operational support for tasks and job functions performed in areas of responsibility, including protocols, processes, policies, and procedures.
• Provide leadership within the clinic or department setting in order to ensure effective, efficient office operations, optimizing performance and continually improving quality of care in a vastly changing health care environment.
• Responsible for financial operations of the clinic. Including accounts payable, timely and accurate preparation and submission of biweekly payroll reports, budget preparation, reviewing required reports and monthly financial statements and monitoring accounts receivable.

• Bachelor's degree required OR a combination of education and experience.
• 5+ years of leadership experience - Minimum 4 year's clinical management experience or equivalent healthcare management experience.
• Experience with and knowledge of process improvement.
• Experience in accounts receivable, to include billing, collection, ICD-9 and CPT coding.
• Strong interpersonal skills.
• Strong computer skills.
• Strong supervisory and leadership skills.
• Strong verbal and written communication skills.
• Ability to take initiative and exercise independent judgment, decision-making and problem-solving expertise.
• Knowledge of personnel administration and patient relation principles.
• Ability to work as a team member.
• Ability to understand and apply guidelines, policies and procedures.