Supervisor, Service Planning & Design

Requisition ID# 164360

Job Category: Maintenance / Construction / Operations

Job Level: Supervisor

Business Unit: Engineering, Planning & Strategy

Work Type: Hybrid

Job Location: Oakland

Department Overview:

The men and women of Electric Operations ensure the delivery of safe and reliable electric service to our customers. Electric Operations is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration and emergency response.

Position Summary:

Provides Leadership for a dedicated team of Telco Job Owners to ensure quality electric job packages, designs, cost estimates and other related services for internally planned and externally generated work. Ensures customer needs are met in a safe, reliable, efficient, affordable and environmentally responsible manner.

This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory.

This job is also eligible to participate in PG&E's discretionary incentive compensation programs

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.

A reasonable salary range is:

Bay Area Minimum: $129,000.

Bay Area Maximum: $207,000.

&/OR

California Minimum: $123,000.

California Maximum: $197,000.

Responsibilities:

• Supervises the day-to-day operations of the workgroup in alignment with organizational goals and objectives.
• Ensures that customer communications, needs and expectations are met in a professional, timely and proactive manner to address issues that may arise in own or other departments.
• Manages day-to-day customer inquiries through to resolution.
• Maintains effective relationships with union shop steward.
• Monitors department budgets, expenses and variances.
• Provides support to Job Owners to ensure that estimates are performed according to standards and meet engineering design criteria and compliance requirements.
• Assists in coordinating and implementing new tools and work practices to improve productivity and efficiency.
• Provides guidance in the areas of tariff compliance, rules and contracts. Monitors compliance with Company and California Public Utilities Commission (CPUC) regulations, construction standards, and requirements.
• Develops the business knowledge and technical skills of employees necessary to succeed in their jobs.
• Investigates and determines root cause failures in a timely manner for incidents and near misses.
• Creates a safety-first work environment and culture.
• Supervises bargaining unit, hourly employees.
• Supervises staff to drive performance and accomplish results through effective recruitment and selection, training and development, performance management/coaching and rewards and recognition.

Qualifications

Minimum:

• Bachelors Degree in Business Administration, Engineering, Related Fieldorequivalent utilityexperience
• Job-related experience, 3 years
• CA Class C License, or equivalent

Desired:

• Leadership experience
• PMP-Project Management Professional certification
• Construction Management certification
• Knowledge of utility industry safety practices and requirements
• Strong knowledge of new business tariffs and gas and electric Rule 2, 15 and 16
• Knowledge of the California Public Utility Commission General Orders (GO) 95, 128 and 165 requirements and bargaining unit contracts
• Knowledge of estimating preparation and approval process
• Knowledge of gas and electric distribution construction practices
• Working knowledge of the Work Management Process, SAP and Construction Scheduling process
• Working knowledge of bargaining unit contracts
• Good communication, interpersonal, and collaboration skills to effectively build relationships and manage subordinates
• Strong customer service orientation
• Proficient in Microsoft Office and SAP