Business Service Program Manager

Job Summary:

This role will be responsible for managing the business, fiscal, and administrative operations for the offices of the Chair of the Department of Ophthalmology, and the Director of Finance and Administration for the Department of Ophthalmology. This position will be in charge of managing projects, communications, philanthropic endeavors, calendars, events and budgets, appointments and clinical scheduling, travel, reimbursements and official functions of the chair and the DFA.

This position will be the responsible point of contact for the administrative support team and will lead and mentor other administrative staff. This position will work closely with the Directors of Finance and Operations to help achieve objectives and ensure goals align with the Department of Opthamology initiatives. This position will also oversee data management and analysis on various operations and projects of the Department for distribution to the Chair and the DFA.

This is a highly independent, fully operational position with a high level of discretion in decision making. Part of the duties will include being a liaison for executive level leadership across the campus and outside organizations, including UCH, CU, CU Medicine, CHCO, CU Foundation and philanthropic prospects and donors for the Department.

Key Responsibilities:

• Oversees the day-to-day functions of the unit
• Plans and executes department wide events on behalf of the Chair and DFA including developing budgets, tracking and reconciling expense, negotiating contracts with vendors, managing timeline of the event.
• Works with DFA to manage department philanthropic activities in developing presentations to donors and foundation staff and assist in annual project and financial reporting for donors.
• Development and management of official Chair and Department correspondence
• Provide project management for Department initiatives led by Chair and DFA, developing processes, utilizing tools to track projects status and communicate updates and action items to key contributors inside and outside of the Department.
• Create, publish and update meeting agendas and notes.
• Schedule and coordinate meetings for projects with agendas.

Work Location:

Hybrid - this role is eligible for a hybrid schedule of 2 days per week on campus and as needed for in-person meetings in Aurora, CO.

Why Join Us:

The Department of Ophthalmology is housed in the Sue Anschutz-Rodgers Eye Center on the Anschutz Medical Campus. This state-of-the-art facility is one of the largest eye centers in the country and serves not only patients in the Rocky Mountain region but also patients all over the world.

The technological innovations conceived and developed by departmental faculty have changed the practice of eye care throughout the world. Our educational programs train the next generation of leaders in ophthalmology. Our specialists have developed national and international reputations for excellence in routine and complex ophthalmic care. We have invested heavily in tracking our clinical outcomes and we are proud that our clinicians perform at the highest levels in their respective fields.

The mission of the Department of Ophthalmology is to be a nationally recognized department of ophthalmology by providing exemplary patient care founded on educational leadership, innovative research, and high ethical standards.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 10/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications:

Minimum Qualifications:

• A bachelor's degree in business, business administration, finance, accounting, education, social sciences, healthcare administration, public administration, communications, information systems, or a directly related field from an accredited institution
• Four (4) years of professional experience in full cycle administrative support and business operations, supporting executive level management.
  
  
  
  • Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis.
  
  
  
  

Preferred Qualifications:

• At least 5 years of experience providing administrative support to an executive/vice chair/VP in higher education or an academic healthcare setting
• 2 years of supervisory, mentorship, or lead experience
• Extensive, diverse and progressively responsible experience, including direct responsibility for managing customer centric operations and office support responsibilities.
• Experience managing executive level calendar, scheduling, event planning.
• Experience working with University of Colorado systems (Concur, CU Marketplace, etc.).
• Experience using Microsoft Office Suite, Google Suite, Copilot, Zoom, etc.

Competencies: Knowledge, Skills, and Abilities

• Ability to communicate effectively, both in writing and orally.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Outstanding customer service skills.

Applicants must meet minimum qualifications at the time of hire.

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position

2. Curriculum vitae / Resume

3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: Ashley Woodhouse, ashley.woodhouse@cuanschutz.edu

Screening of Applications Begins:

Immediately and continues until the position is filled. For best consideration, apply by May 16, 2024

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as $72,617 - $92,369.

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator: http://www.cu.edu/node/153125

Equal Employment Opportunity Statement:

The University of Colorado (CU) is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing non-discrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply.

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.