Clinical Social Worker, 40 hours, Days

Exemption Status:

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1. Provides clinical service to patients and their families through individual, family, or group work, such as biopsychosocial assessment, crises intervention, treatment planning and counseling relative to medical conditions.

2. Identifies clinical resources and make referrals when necessary.

3. Collaborates with physicians, care coordinators, discharge planners, and other health care professionals to identify barriers to discharge or treatment and help resolve these issues with patients, families, or external sources.

4. Advocates for patients and families as they negotiate the health care system so that effective care, treatment, and planning may occur.

5. Documents all information obtained in evaluation, assessment, consultation, referral, and disposition to comply with regulatory requirements, as well as ensuring best possible patient outcome.

6. Utilizes the language of the current DSM-IV-TR to establish comprehensive diagnostic evaluations and subsequent planning and treatment.

Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:
Required:
1. Master's Degree in Social Work.

2. Current Massachusetts Licensed Clinical Social Worker (LCSW) licensure.

Experience/Skills:
Required:
1. Demonstrated ability in psychosocial assessment, knowledge of community resources, crisis intervention skills, ability in discharge planning, and ability to work with a multidisciplinary team.

2. Data compilation and analysis skills.

3. Excellent written and communications skills.

4. Basic computer skills.

Preferred:

1. One to three years of Social Work experience.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Position requires work indoors most often in an office environment. However, work may also include monitoring patients' movements and activities resulting in the need for rapid physical response to unsafe patient movements. This includes standing, walking, running, reaching, bending, lifting, and stooping.

ADDENDUM FOR CLINICAL SOCIAL WORKER LCSW IN SARAH/MIH EMS ROLE

Position Summary:

Responsible for the coordination of digital health and community-based programs, including the Subacute Rehab At Home (SARAH) and Mobile Integrated Health (MIH) clinical programs. Facilitates each phase of the patients' MIH encounter or SARAH stay, including acquisition, onboarding, care coordination, and discharge planning. Collaborates with the treatment team to develop plans of care, as well as engage and integrate appropriate resources for the achievement of maximal clinical and financial patient outcomes. Functions in the roles of clinician, consultant, advocate, educator, and facilitator in his/her relationship with the patient, family, care providers, and payers.

Major Responsibilities:

1. Review referrals and collaborate with inpatient case management clinicians to identify patients appropriate for digital health services in conjunction with the research team. Assists the research team in verifying clinical eligibility and facilitates communication between the inpatient care teams and the SARAH clinicians to ensure all patients' clinical and social needs are met.

2. Facilitates the onboarding process of patients to the SARAH program by coordinating with various treatments involved in the patients' care plans, including the hospital team, rehab therapy providers, command center staff, and geriatricians, to ensure a smooth patient transition.

3. Lead inter-disciplinary team rounds for patients in the SARAH program to provide coordinated care management, goals of care, and set discharge targets.

4. Continually evaluate the patient's readiness for transition to a different level of care or service. Educates the patient, family, and care team regarding resource options, facilitates decision-making, initiates plans, and secures resources for the patient on an ongoing basis.

5. Procures the necessary services and coordinates the transition with the patient, family, care providers, payers, facilities, agencies, and vendors when patients transition to a different level of care, such as home health or discharge home with or without services.

6. Coordinates care plans and communication between MIH clinicians and ambulatory team members to ensure continuity and appropriate follow-up for patients.

7. Identifies and refers eligible patients to special MIH programs (including transitional care services) by performing outreach to inpatient teams, patients and caregivers, and MIH clinicians.

Difference in Qualifications:
Experience/Skills

Required:

1. Must have the ability to effectively use specialized computer-based systems for the gathering, reporting, and analysis of clinical data.

2. The position may require travel from the operations center to local hospitals and patient residences.

Preferred:

1. Experience in discharge planning or case management.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.