Research Lead

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Research Lead to join our Digital Nexus technology organization. This is a hybrid work opportunity.

• Lead and manage a team focused on experience intelligence, fostering collaboration, innovation, and excellence
• Develop as well as execute research and analytics strategies to inform product development, service design, employee experience initiatives, and overall business strategy
• Oversee the design and implementation of various research methodologies, including surveys, interviews, focus groups, ethnographic studies, usability testing, and data analysis
• Establish and maintain best practices for research, data collection, analysis, and reporting, ensuring the rigor, validity, and reliability of findings
• Translate research findings and data insights into actionable recommendations and communicate these to stakeholders across the organization

• Minimum eight years of recent experience in conducting user research, employee research, market research, or data analysis, with demonstrated progression in responsibility; minimum five years of recent experience in leading and managing teams
• Bachelor's degree from an accredited college or university in a relevant field such as psychology, sociology, anthropology, human-computer interaction, market research, data science is preferred
• Strong understanding of a wide range of research methodologies, both qualitative and quantitative
• Background working in a large enterprise environment is preferred; experience working in an Agile environment is preferred
• Proven ability to translate research findings and data insights into actionable insights and recommendations, with excellent communication, presentation, and interpersonal skills
• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.