Account Manager - North America

Exponential growth in adoption and deployment of connected cars and devices is bringing previously unavailable datasets to market - at scale and in real-time. Our vision is a 'smarter' world where innovative applications and services leverage connected vehicle datasets, and the insights they provide, to dramatically transform and continually improve everyday lives for consumers and businesses Stellantis, one of the largest global car makers and the parent company of dozens of iconic brands including Jeep, Fiat, Maserati, Peugeots, and more, has created Mobilisights, a Data Business Unit to harness sensor and other data from 10s of millions of connected vehicles as well as that from IoT/connected devices from external sources to build data products and services that can power hundreds of brand-new b2b and b2c applications, services, and decision-making across industries.

A truly global company, Stellantis has headquarters in Amsterdam, Paris, Turin, and Auburn Hills. We also have technology hubs on the east and west coast of the United States, in South America and India. These locations are the nerve center of our company, where the best ideas combine with unrivaled rigor to create the biggest and best automotive experiences in the world.

Your Mission

We are on a mission to be a leading global provider of the highest quality data products, services, and rich, actionable insights derived from connected car data in a privacy-compliant, non-discriminatory, and easy-to-consume fashion.

As an Account Manager in our rapidly growing Sales team in North America, you will manage and grow existing key client relationships through subscription renewals and expansion, uplifts, and cross-selling of additional DaaS products while minimizing churn. In this role, you will be fully responsible for strategic planning, customer success and account management across a designated sales territory.

Responsibilities

Priorities can change in a high-growth startup environment like ours, so this role includes, but is not limited to the following responsibilities:

• You will be responsible for growing your current book of business, helping customers derive value from our products, preventing account issues with a proactive approach, and establishing relationships at a C-suite level.
• Own the end-to-end Account Management and Renewal process for Accounts within your assigned territory.
• Connect with decision-makers to anticipate and establish business needs and build strong relationships using your excellent relationship building skills and minimize churn.
• Prepare and present business reviews, sales information and effective proposals for customers mid-cycle and during the renewal process.
• Partner with Business Solutions and Product Development teams to identify health of each customer and develop ways to ensure high customer satisfaction levels.
• Enable deeper engagement into customer accounts (integration, upsell, cross sell) by becoming a trusted advisor to current customers.
• Demonstrate the value proposition of Mobilisights' products and services and the platform's core capabilities via webinar sessions, at customer sites or field events such as conferences and trade shows.

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Basic Qualifications:

• Bachelor's degree
• A minimum of 5 years of experience in B2B account management, pre/post-sales engineering, customer success, professional services or a similar customer-facing role including a minimum of 3 years of experience managing enterprise accounts/relationships in a SaaS/DaaS environment.
• Proven ability to manage an enterprise level customer base.
• Proven history of exceeding sales quota to ensure growth.
• Strong customer-centricity and problem-solving attitude to rapidly address customer issues.
• A blend of consultative selling skills and technical acumen to engage with product and engineering teams internally and in customer and partner accounts
• Strong analytical skills, with the ability to analyze customer data and develop actionable insights
• Strong commitment to using tools and technology in managing sales process and tracking/reporting metrics.

• Preferred Qualifications:

• Familiarity with common/popular tech stacks/architecture, cloud platforms, tools and applications
• Consistent track record of success supporting complex technical solutions through strategic sales cycles
• Ability to explain and present complex technical concepts to non-technical audiences
• 0->1 mindset, an entrepreneurial spirit, and readiness to take on challenges with building and scaling a new business
• Experience with use-cases in data-centric verticals such as insurance, mobility, telematics, and fleets is a plus.
• Experience with data from connected cars and IoT devices is a huge plus.