Manhattan Scale

POSITION SUMMARY

This position is a highly skilled technician in Manhattan SCALE with the expertise and experience to lead the design, implementation, and optimization of Manhattan Associates' SCALE (Supply Chain Architected for Logistics Execution) WMS solution. The ideal candidate will have deep technical and functional knowledge of Manhattan SCALE and experience delivering solutions in complex warehouse and distribution center environments.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead end-to-end implementation and support of Manhattan SCALE solutions across multiple Distribution Centers and Branch locations.
• Work closely with business stakeholders to gather requirements, configure the WMS, and optimize workflows.
• Perform system integration, testing, troubleshooting, and performance tuning.
• Train end users, prepare documentation, and provide ongoing support.
• Monitor WMS system health, resolve incidents, and proactively suggest improvements.
• Maintain information confidentiality and security. Protect and prevent unauthorized attempts to obtain information.
• Monitor and report progress and status of assigned projects following established department guidelines.
• Provide technical support as needed across the organization.
• Provide end user support and troubleshooting of issues related to the Manhattan SCALE system, ensuring timely and effective resolution, and identifying proactive measures to prevent future issues.
• Collaborate with other team members to provide escalated support and troubleshooting assistance.
• Utilize technical knowledge of the Manhattan SCALE application to support system upgrades and patches as well as implementation of new features, system customizations and modules.
• Participate as a team member and technical Subject Matter Expert (SME) on larger projects that include SAP and SCALE.
• Adhere to established project management methodology, SDLC, support and service management policies and procedures.
• All other duties as assigned.

EDUCATION, QUALIFICATIONS, SKILLS & ABILITIES:

• Bachelor's degree in information technology, Computer Science, or a related field preferred.
• 6+ years of hands-on technical experience with 3+ years of software development experience working with enterprise applications in a business capacity.
• Strong understanding of warehouse operations, logistics, and supply chain principles.
• Proficient in .NET (C# or VB.NET), SQL Server, and Manhattan Integrator or SCI (Supply Chain Intelligence).
• Experience with EDI, RF device integration, label printing, and automation interfaces.
• Highly motivated, self-directed and results driven with the ability to work independently and manage multiple tasks and priorities.
• Strong problem-solving skills including demonstrated ability to analyze issues and to work effectively with cross functional groups to craft solutions.
• Curiosity and passion for delivering high quality and innovative technical solutions.

Pay: $80,000

Pay is based on several factors which vary based on position. These include labor markets and, in some instances, may include education, skills, work experience and certifications. You may also be eligible to participate in an annual incentive bonus. An incentive bonus, if any, depends on various factors such as organizational performance.

The Wurth Difference:

• Proactive supply chain solutions customized to your business, your industry
• Industrial products and services delivered with prompt, personal attention
• Inventory management solutions that keep your production line moving smoothly
• Complete program support from initial design, to implementation, training, to ongoing analysis

Why Wurth:

• Maternity/Paternal leave after 1 year of service
• Tuition Reimbursement eligible after 1 year of service
• Health benefits and programs - medical, vision, dental, life insurance and more
• Additional benefits 401(k), short term disability, long term disability
• Paid Time Off, accrued per pay period, additional day earned per year of service
• 10 paid holidays

EEOC STATEMENT:

The Wurth Industry North America group of companies are Equal Opportunity Employers and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, genetic trait or predisposition, carrier status, citizenship, veteran or military status, and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. Wurth will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws.