New 
Fraud Analyst - Entry Level Cyber/Financial Security
 TEKsystems | |
$20.00 - $22.00 / hr
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life insurance, sick time, 401(k), retirement plan
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 United States, Pennsylvania, Pittsburgh | |
 Jun 13, 2025 | |
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*Description*
Fraud Support and will consume inbound/outbound communications through ticket creation/management, providing such fraud support 24x7x365. The Fraud Support team will assist the Fraud Support Center to assess, evaluate and make decisions on transactional alerts for potential fraud within various user interfaces and provide support by troubleshooting and problem-solving for clients experiencing difficulties using retail applications available on company's website. The Fraud Support Analyst will act as a liaison between the Fraud Support Center, other business units and clients. In addition, the Remote Fraud Support Team will support incoming and outgoing customer contact using approved methods (i.e. call, email, web portal) to identify and prioritize the interaction. The Fraud Support Team will document pertinent information according to standards, conducting research to provide resolution or escalation leveraging operational runbooks and documented knowledge articles. *Skills* Investigation and analysis, fraud detection, customer service oriented, call center customer service, Analytic, Attention to detail, Multitasking *Top Skills Details* Investigation and analysis, fraud detection, customer service oriented *Additional Skills & Qualifications* Bachelors Degree ONSITE IN PITTSBURGH, PA or BIRMINGHAM, AL Will work holidays. *Experience Level* Entry Level *Pay and Benefits* The pay range for this position is $20.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Pittsburgh,PA. *Application Deadline* This position is anticipated to close on Jun 26, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |