New

White Glove IT Support Technician (100% Remote Role With Onsite Travel Required)

TEKsystems
$35.00 - $40.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Michigan, Detroit
Jun 17, 2025
White Glove IT Support Technician(s) (100% Remote Role with Onsite Travel Required) x5 Openings Please only apply if you meet all of the Requirements below as well as are comfortable with travel in the role at least Once a Month Required Skills: 1. IT support experience - basic hardware/software support (HP pc's, win10/win11, Microsoft suite - specifically excel) 2. Financial services - needs to have worked for a financial services organization (ideally banking / wealth management) 3. White glove customer support - must have experience supporting high level users Must be able to Interview this Wednesday 6/18 via Microsoft Teams (audio and video). Starts off as a 6 month contract with high likelihood to extend or hire in as an FTE. Highly prefer candidates who can start on Monday 6/30. Pay is set at $40.00 an hour for these roles. Job Description: Our Client is currently ramping up their Operations organization to support the incoming influx of new employees onboardings and need technology consultants to support the set up and troubleshooting of the new Employees equipment. Role summary: We currently onboard new locations by assisting new employees with procuring their hardware, setting up their new equipment or existing equipment with the clients software and tools. We also request their entitlements through SailPoint and SNOW. To learn all of this information, we have introduction calls to meet the team, tech fact-finding calls to learn about their existing technology and other tech needs. Not often but this role could require travel if the new location meets a certain production criteria but often times that's not more than once a month. This could include weekend / overnight travel. If it plugs into the wall this IT Technician will typically assist with it. Windows 10 /11, office 365, ServiceNow is huge - knowing and understanding of that system. Use it for ticketing and knowledge articles, teams - full MS teams environment. They do utilize office / excel heavily. They are using Intune for MDM. Must be willing and flexible to travel once a month, could be on weekends depending on the location needed. Training will be initial 4-6 weeks and EST hours. For travel purposes, we prefer candidates close to a major airport hub. Skills Preferred: IT Support, Troubleshooting, Customer service, Windows 10 / 11, Desktop, Hardware, Office 365, ServiceNow Pay and Benefits The pay range for this position is $35.00 - $40.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jun 20, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.