Partner Communications Specialist

Konica Minolta currently has an exciting opportunity for a Partner Communications Specialist! This role reports to the Partner Communications Manager within the Global Client Services (GCS) organization. The Partner Communications Specialist creates, maintains and distributes assigned GCS communications, employee engagement content, technical documentation and knowledge resources using established plans, templates, standards and approval processes. The role produces high-quality content, maintains operational documentation, supports employee engagement activities and coordinates assigned deliverables that strengthen employee awareness, connection and operational effectiveness across GCS. The Specialist also coordinates standard individual employee travel and assists with meeting and event logistics using approved company processes.

• Communications and Content Development
• • Creates, edits and distributes assigned internal and external communications across approved channels using established templates, messaging standards and review processes.
  • Creates newsletters, announcements, leadership messages, presentations, digital communications and introductory e-learning content for assigned initiatives and audiences using tools such as Microsoft Word, PowerPoint, SharePoint and Articulate 360.
  • Publishes and updates assigned content in the GCS Learning Academy, including team pages, role descriptions, curriculum links, announcements, job aids and employee resources.
  • Translates business, operational and technical information into clear, audience-appropriate communications and documentation, with guidance available for complex or sensitive topics.
  • Coordinates assigned communication timelines, reviews, approvals and deliverables within established project plans, escalating risks or delays to the appropriate project owner.
• Employee Engagement and Culture
  • Supports established opportunities for employee connection, collaboration and participation across GCS.
  • Supports and helps coordinate employee engagement activities, recognition efforts, awareness campaigns and organizational events, including activities such as Customer Service Week, team events and learning activities.
  • Coordinates assigned activity details, communications, participant information, schedules, materials and follow-up actions under the direction of the Partner Communications Professional or Manager.
  • Collects participation data and employee feedback using established measures and summarizes findings for the appropriate business or Employee Experience leader.
• Technical Documentation and Knowledge Resources
  • Creates, maintains and updates assigned process documentation, standard operating procedures, job aids, user guides, knowledge articles, training materials and communication resources using established templates and content standards.
  • Maintains assigned communication calendars and content stored in the GCS Learning Academy, SharePoint and other approved repositories. Archives outdated materials, updates links and confirms that employees can access current information.
  • Supports routine learning administration activities in SAP SuccessFactors Learning, such as confirming course information, validating curriculum links, checking employee-facing learning paths and escalating assignment or access issues.
  • Gathers and verifies information from stakeholders and subject matter experts to support accurate, timely and audience-appropriate content.
• Measurement and Continuous Improvement
  • Collects routine data such as email engagement, event participation, SharePoint page activity, GCS Learning Academy usage, learning completion and employee feedback and prepares summaries using established reporting measures.
  • Researches assigned content and information gaps, documents findings and recommends practical improvements within established standards.
  • Maintains organized records, trackers and project documentation.

• Excellent written, visual and verbal communication skills
• Strong editing, proofreading and audience-focused writing skills
• Ability to translate technical or operational information into clear, accessible content
• Good project coordination, organization and time management skills, with the ability to complete assigned deliverables within established plans, standards and approval processes
• Ability to apply established communication and content standards, prioritize assigned work and escalate sensitive, ambiguous or high-impact issues appropriately
• General awareness of data analysis and communication or engagement metrics
• Ability to collaborate with leaders, subject matter experts and cross-functional stakeholders
• Willingness to share established processes, templates and communication practices with peers when requested
• Ability to manage multiple assignments in a fast-paced environment
• Detail oriented with a strong commitment to accuracy and consistency
• Occasional travel to support high-visibility meetings, workshops, training events, launches or employee engagement initiatives.

• High school diploma or equivalent required; bachelor's degree preferred
• 2-4 years of communications, employee engagement, technical writing, training or related experience
• Working knowledge of Microsoft 365 tools, including Word, PowerPoint, Excel, Outlook, Teams and SharePoint
• Familiarity with e-learning authoring tools such as Articulate 360 and learning management systems such as SAP SuccessFactors Learning preferred
• Technical writing, communications, Microsoft 365, SharePoint, Articulate or change management training or certification preferred

• This position requires sitting at a desk with a computer monitor for several hours at one time.
• The vision requirements include close vision, peripheral vision, depth perception and ability to adjust focus.
• Suitable dedicated, remote work environment

Adaptability

Customer Centricity

Growth Mindset

Working Digitally

Leading KM Values

Informed Decision Making

Engaging People

This posting reflects an existing vacancy that we are actively recruiting for.

About Konica Minolta

Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansiveIntelligent Connected Workplaceportfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20thanniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to beranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the#1 Brand for Customer Loyalty in the MFP Office Copier Marketby Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for itsbizhub One i-Series. For more information, please visit Konica Minoltaonlineand follow it onFacebook,YouTube,LinkedInandTwitter.

Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.

Salary Disclaimer

Konica Minolta is committed to transparent and equitable compensation practices. Our pay structure is designed to support employee growth, allowing individuals to progress through the salary range as they advance in their role. Actual base pay offered will vary based on a candidate's skills, experience, jobrelated knowledge, geographic location, and specific business needs.

AI Disclosure

Konica Minolta Business Solutions (Canada) Ltd., or its authorized third-party contractors, may employ Artificial Intelligence technologies to support elements of the recruitment process. Notwithstanding this, Applications are reviewed by our recruitment team, who always make the final hiring decision.

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Konica Minolta Business Solutions, U.S.A., Inc and Konica Minolta Business Solutions (Canada) Ltd. are equal opportunity employers.