Director, Quality Assurance - IT - Morristown, NJ
 Valley National Bank | |
 United States, New Jersey, Morristown | |
 Jul 28, 2025 | |
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Responsibilities include but are not limited to:
* Strategic Planning: Develop and execute a comprehensive QA strategy that encompasses manual and automated testing across all product lines (deposits, lending, fraud & risk management, etc.), channel types (web, mobile, API, batch data feeds, AI & models, etc.), and customer segments (consumer, commercial, SMB, etc.). * Leadership and Team Management: Lead, mentor, and grow a high-performing team of QA analysts, fostering a culture of quality and continuous improvement. Conduct performance evaluations and provide feedback. * Test Execution: Implement and maintain automated testing frameworks and tooling to enhance test coverage and reduce time-to-release. * Process Improvement: Establish and refine QA processes, including test planning, execution, and reporting, to optimize efficiency and effectiveness. * Quality Metrics and Reporting: Define KPIs and analyze quality metrics to drive data-driven decisions and improve delivery quality. * Innovation and Tooling: Stay current with industry trends and emerging technologies to continuously enhance the QA processes and tools. * Collaboration and Communication: Collaborate with business owners and engineering to define quality goals and ensure alignment with business objectives. | |