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Medical Billing Specialist

University of Georgia
retirement plan
United States, Georgia, Athens
Aug 01, 2025
Posting Details
Posting Details
















Posting Number S13942P
Working Title Medical Billing Specialist
Department UHC-Business Services
About the University of Georgia
Since our founding in 1785, the University of Georgia has operated as Georgia's oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). The proof is in our more than 235 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly formed School of Medicine.
About the College/Unit/Department
College/Unit/Department website
Posting Type External
Retirement Plan TRS
Employment Type Employee
Benefits Eligibility Benefits Eligible
Full/Part time Full Time
Work Schedule
Additional Schedule Information
Monday - Friday 8 am - 5 pm
Advertised Salary $53,000-$55,000
Posting Date 07/30/2025
Open until filled Yes
Closing Date
Proposed Starting Date 09/01/2025
Special Instructions to Applicants
We are unable to offer a work visa sponsorship for this position. You must be authorized to work in the U.S. to apply.
Location of Vacancy Athens Area
EEO Policy Statement
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.
Position Information












Classification Title Accounting Paraprofessional/Professional
FLSA Non-Exempt
FTE 1.00
Minimum Qualifications
Requires technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.
Preferred Qualifications
UHC Minimum:
* Minimum of five (5) years experience in a healthcare environment with direct experience with financial counseling, insurance billing and follow-up. Knowledge of medical terminology related to Current Procedural Terminology ( CPT), Healthcare Common Procedure Coding System ( HCPCS) and International Statistical Classification of Diseases ( ICD-10).

UHC Preferred:
* Certified Professional Coder ( CPC) certification required, which includes staying current with AAPC (American Academy of Professional Coders) membership.
* Bachelor's or Associate degree in English, Business Administration or other related field from an accredited college or university required.
* Certified Professional Medical Auditor ( CPMA) certification preferred.
* Three (3) years experience in a multispecialty practice or hospital setting.
Position Summary
The Medical Billing Specialist is responsible for the preparation, correction, and billing of all medical, vision, CAPs, and dental claims for the University Health Center, ensuring accuracy and timeliness in line with Medicare guidelines. Key responsibilities include monitoring outstanding insurance claims requiring follow-up due to delayed payments by carriers and handling insurance denials. This position also involves answering phones in the Business Services Department, which includes processing patient payments over the phone and advising students on their benefits and account balances.
Knowledge, Skills, Abilities and/or Competencies

  • Possess excellent interpersonal, customer service and communication skills, excellent verbal skills, computer skills (Microsoft Office), strong basic math skills and possess the ability to handle multiple tasks with flexibility and attention to detail.
  • Demonstrate ability to communicate effectively and professionally with colleagues and other departments to resolve coding and claim issues.
  • Understanding payer billing processes and reimbursement methodologies.
  • Competency with Electronic Medical Record (EMR) systems.

Physical Demands

  • See objects closely, as in reading.
  • Operate all equipment required.
  • Sit for long periods of time (4-8 hours).
  • Perform fine motor skills.

Is driving a responsibility of this position? No
Is this a Position of Trust? Yes
Does this position have operation, access, or control of financial resources? Yes
Does this position require a P-Card? No
Is having a P-Card an essential function of this position? No
Does this position have direct interaction or care of children under the age of 18 or direct patient care? Yes
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes
Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.
Duties/Responsibilities


Duties/Responsibilities
Claim Preparation and Submissions


  • Ensures claims are prepared and reviewed for accuracy.
  • Processes all electronic claims through our third-party clearing house.
  • Handles all Student Health insurance claims via ledger billing; addresses rejected Student Health insurance claims from two institutions (University of Georgia and Georgia Regents University).
  • Prepares and sends HCFA-1500 forms for any claims that aren't submitted electronically.
  • Prepares and sends Dental claims on ADA J-400 forms, along with attaching notes and x-rays as requested.
  • Reviews clearing-house reports of rejected claims and develops measures to minimize future rejections.
  • Responds to billings inquiries by e-mail, fax, Instant Messaging and phone according to departmental policies. Files secondary claims with copy of primary payer's explanation of benefits (EOB).
  • Works with the University of Georgia Athletic Department and Athletic Insurance Coordinator on services rendered at the University Health Center to ensure prompt and accurate payment of Athletic Department charges; this includes medical, pharmacy, dental and vision charges.

Percentage of time 40


Duties/Responsibilities
Claims Management and Insurance Reimbursement


  • Research, analyze, and monitor unpaid claims to identify lost revenue through inadequate coding, unbilled services, and incorrect reimbursements.
  • Corresponds with insurance carriers regarding claims greater than 90 days old.
  • Prepare appeals for any claims to insurance carriers that are denied as untimely by showing proof of timely submission through our documentation in our EMR system.
  • Corresponds with patient and/or family member regarding insurance and appeals non-payment claims to the insurance company when appropriate.
  • Corrects claims for any discrepancies in resolving claim resolution and resubmits it as a corrected claim.
  • Reviews Explanation of Benefits (EOB's) to ensure it is processed for correct reimbursement.
  • Maintains a daily deposit.

Percentage of time 30


Duties/Responsibilities
Business Services Phone Support

  • Respond to several calls in a courteous and professional manner.
  • Provides a positive first impression to all customers, including students, insurance carrier reps. and departmental liaisons.
  • Provides accurate information regarding charges within the Practice Management System (PMS) and addresses any other questions that might arise.
  • Processes credit card payments over the phone and ensure all relevant account information is accurately documented.
  • Reviews notes or other actions performed on accounts to help patients effectively without the need for repeated transfers.
  • Directs inquiries to the supervisor or relevant departments when needed, providing the name, 81#, and any other relevant information.
  • Drafts and records internal notes regarding the phone conversation to inform others about the developments on an account.

Percentage of time 15


Duties/Responsibilities
Understands and Evaluates Medical Terminology


  • Understands Medicare, Medicaid, Tricare and other government payers as it relates to collections and billing.
  • Responsible for ensuring accurate Current Procedural Terminology (CPT), Healthcare Common Procedure Coding System (HCPCS) and International Statistical Classification of Diseases (ICD-10) codes are assigned to patient accounts by University Health Center (UHC) providers.
  • Extensively uses the Point N Click (PnC) information system, CPT, HCPCS and ICD coding manuals as well as various supporting resources related to coding and medical science.
  • Identifies appropriate codes for new services and outdated codes to be removed from the Fee Schedule.
  • Notifies the Coding and Compliance Manager of any coding updates not already done.

Percentage of time 10


Duties/Responsibilities
Referral Processing


  • Processes all referrals, in all health center departments, for the UGA Student Health Insurance Plan (SHIP)
  • Other duties as assigned

Percentage of time 5
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