New 
Sr eCommerce Campaign Manager
 Microsoft | |
 United States, Washington, Redmond | |
 Aug 01, 2025 | |
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OverviewAre you passionate about crafting seamless, player-first digital experiences? We are looking for a customer-obsessed individual with a passion for gaming to lead and evolve digital store campaigns, leveraging data, experimentation, and creative strategy to improve how millions of players discover and engage with games across Xbox platforms.Xbox has millions of passionate fans and a vast catalog of gaming titles available across a wide range of devices. We drive growth by building deeper connections with customers, and the Xbox Digital Stores play a central role-helping players everywhere discover, access, and play the best games across Xbox platforms.To help accelerate this vision, we are looking to hire a Senior Ecommerce Campaign Manager to push our Xbox Stores' experience beyond what's expected and help deliver seamless, engaging journeys for players and customers worldwide. In this role, you will contribute to shaping customer-facing experiences that drive both engagement and business results. What our team offersAt our core, we are a customer-focused team that encourages a diverse and inclusive culture. We are respectful, collaborative, honest, accountable, and approach work with a fun, positive attitude. We strive to understand our players and design experiences that connect them to the right content and foster long-term engagement and connection. The right candidate can expect opportunities to grow their experience and career, influence partners across teams, contribute to decisions that shape digital commerce and player experiences, and build thought leadership in a space where creativity, experimentation, and impact come together. What I will do for youChampion your successes at every level of our leadership.Empower you to gain new experiences and improve upon your strengths.Support who you are as your authentic self.Make career development a consistent priority.
ResponsibilitiesTranslate business goals into impactful, data-informed campaign strategies that align with Xbox's broader objectives and customer needs.Develop innovative campaign concepts and test new formats, messaging, and placements to drive engagement and purchases across Xbox digital surfaces.Monitor customer behavior and industry trends to inform campaign design and identify growth opportunities.Partner with business, product, delivery, and engineering teams to ensure campaign alignment with key initiatives and platform capabilities.Coordinate across internal teams to ensure seamless execution of campaigns, maintaining high standards of operational excellence and timely delivery across all digital storefronts.Define and track campaign KPIs, analyze results, and iterate to optimize revenue, engagement and conversion.Analyze research, experimentation, and performance data to develop actionable strategies. Present insights and recommendations clearly to leadership to influence direction and drive business impact.Identify and drive opportunities for automation and scalable improvements in campaign processes and tooling.Contribute to a culture of collaboration, innovation, inclusion, and continuous improvement. | |