New

Assistant Ticket Operations Manager

Georgia Southern University
United States, Georgia, Statesboro
Aug 01, 2025
Assistant Ticket Operations Manager Job ID: 288532 Location: Statesboro, Georgia Full/Part Time: Full Time Regular/Temporary: Regular About Us Join Our Team at Georgia Southern! Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate's, bachelor's, master's and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds! Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America's Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world. To learn more about Georgia Southern's Vision, Mission and Values please click here: https://president.georgiasouthern.edu/performance-excellence/mission-values/ Location Statesboro Campus - Statesboro, GA Department Information Extramurals Development Job Summary The Assistant Ticket Operations Manager will assist the Manager of Ticket Operations in the daily operations of the ticket office. Responsibilities Assist Ticket Operations Manager in all athletics ticket office operations, including fulfillment of single and season tickets for all ticketed events in athletics facilities including athletic events, concerts, graduations, corporate, and other special events Communicate effectively with the general public through box office hours, phone, email, social media, and web space to provide the most up-to-date ticket information and address all inquiries Participate in sales campaigns for prospective ticket sales as needed Help utilize and maintain all ticket office technology including sales software, validation scanners, credit card machines, and printers to maximize ticket office efficiency Set up and breakdown of all game day ticket sales outlets Assist Manager with will call locations, scheduling and supervision of full-time, part-time, and student employees, management of all revenues and expenses related to the athletics ticket office consistent with all applicable Georgia Southern University policies and procedures Attend community events to promote upcoming athletic events Help create and schedule reports based on stakeholder's needs Required Qualifications Educational Requirements Bachelor's Degree Required Experience One (1) or more years of related experience Preferred Qualifications Preferred Educational Qualifications Master's Degree Preferred Experience Experience and proficiency with Paciolan ticketing software Proposed Salary $19.23 - $24.07 per hour This is a non-exempt position paid on a biweekly basis. Required Documents to Attach Resume Cover Two (2) Professional References Knowledge, Skills, & Abilities ABILITIES Consistently exhibit engaging customer service Ability to support various constituencies served by the University Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position Ability to adjust to a fast-paced and ever-changing environment KNOWLEDGE Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success Demonstrated knowledge and experience with ticket office technology such as printers, scanners, or a digital ticketing software provider Understanding of and proven commitment to comply with NCAA, Sun Belt Conference, and institutional athletic rules and regulations SKILLS Effective communication (verbal and written), organizational and human relations skills Apply Before Date August 13, 2025 Application review may begin as early as August 6, 2025. Contact Information For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu. For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653. Conditions of Employment Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request. Legally authorized to work in the United States for the duration of employment without assistance from the University. Must be able to perform duties and responsibilities with or without reasonable accommodation. Georgia Southern University is a Tobacco and Smoke-Free Community. Equal Employment Opportunity Georgia Southern University provides equal opportunities to all employees and applicant for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the America with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947. Other Information Must be able to perform duties and responsibilities with or without reasonable accommodation. Work generally performed in an office environment. Workweek may occasionally extend beyond 40 hours. Travel may be required. Background Check Standard + Education To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=39000&JobOpeningId=288532&PostingSeq=1 jeid-0f79a16ed02f094ca594d57c2ca02e6d