Business Office Admin

The Business Office Administrator assists the Business Office Manager and Executive Director in ensuring that all financial and business functions required to oversee the community are operational.

The Business Office Administrator typical responsibilities include, but are not limited to the following:

Professionally greets visitors and direct inquiries in a positive, service-oriented manner
• Coordination of services of Optional State Supplemental Payment (OSSP) Program and Elderly and Persons with Physical Disabilities (EPD) waiver at the time of move in
• Takes meeting minutes of all department meetings regarding Individual Serve Plan (ISP) and care plans
• Monitors the EPD Waiver renewal dates and contact case manager, Business Office Manager, and Executive Director 120 days in advance of renewal dates
• Ensures Electric Prescription Order form is signed by a physician, submitted, and uploaded into DC Care Connect after the Liberty assessment.
• Ensures Liberty assessments are scheduled timely prior to move in and timely on an annual basis or when necessary
• Ensures Person Centered Service Plan are up to date for every beneficiary within Point Click Care and DC Care Connect
• Ensures OSSP and Supplemental Security Income (SSI) tracking is completed monthly and reported to ED
• Professionally answers phones and accepts appropriate information or messages. Provides backup to receptionist as needed.
• Promotes and maintains positive relations with residents, their families, staff and guests
• Ensures the delivery of high-quality services to residents
• Implements policies and procedures to meet regulatory requirements
• Provides emotional support to residents and their families during difficult situations
• Assists with financial qualifications for government assisted programs (HCBS, Food stamps, and other support
• Collaborates with healthcare professionals, including nurses, therapists, physicians, and case workers to ensure a holistic approach to resident care
• Communicates effectively with residents, families, and staff to address concerns, provide updates, and facilitate positive relationship within the community
• Participates in interdisciplinary team meetings and contributes valuable insights to enhance overall resident's care
• Communicates with the Staff Accounting as often as necessary to ensure that A/P, A/R, processes are operating smoothly and to resolve any issues in a timely manner
• Completes other duties as assigned

EXPERIENCE/EDUCATION:

• Associate's Degree in Accounting or similar field
• 2 or more years of experience in accounting, general bookkeeping, social work or other related field
• Or equivalent combination of education and experience

KNOWLEDGE, SKILLS & ABILITIES:

• Deep commitment to enhancing the well-being of our residents
• Strong knowledge of regulatory requirements and compliance in the long-term care industry
• Excellent communication skills both verbally and written
• Ability to build and maintain relationships internally and externally
• Must be able to multitask and work well under pressure
• Demonstrated problem-solving skills
• Strong Organizational and project management skills
• Proficiency in computer skills and working knowledge of Microsoft Suite, Adobe Pro, DocuSign
• Ability to work independently with minimum supervision
• Ability to work as a positive team member, self-motivated
• Compassion, empathy, and a commitment to promoting the well-being of residents
• Exercise professional judement and carefully adhere to all written standards, and personnel administration policies and procedures
• Accurately and completely document all matters related to personnel administration
• Willing to work shift assigned, weekends, and holidays as needed
• Problem solving, conflict management, and budgeting skills
• English language skills adequate to allow communication with residents and staff, and to understand written and verbal instructions

Salary to be determined based on factors such as geographic location, skills, education, and/or experience of the applicant, as well as the internal equity and alignment with the team.

For Washington, DC this ranges from $55,000.00 - $65,000.00 plus benefits and retirement program.

Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees' education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test.

Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status.

Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly.