New

Department Technology Manager

Georgia State University
$75,000-$85,000
tuition assistance, retirement plan
United States, Georgia, Atlanta
1 Park Place (Show on map)
Aug 04, 2025
Description : Department Technology Manager Robinson College of Business Computer Information Systems The J. Mack Robinson College of Business (RCB) at Georgia State University (GSU) in Atlanta offers an exciting and unique opportunity to serve as the College HR Officer. With more than 8,000 students, 170 faculty members, and 140 professional Staff, RCB is among the largest accredited business schools in the United States with a student body that is one of the most diverse in the country. Our research and academic programs are consistently highly ranked. GSU is a leading R1 urban research university located in the heart of Atlanta. It is the largest university in Georgia with 54,000 students and is one of the fastest-growing research institutions in the university system. GSU is ranked as the third most innovative public university in the nation by U.S. News & World Report and continues to lead the state and nation in graduating economically and racially diverse students. These are exciting times at the J. Mack Robinson College of Business at Georgia State University. We are growing, and we are thrilled that you are interested in being a part of our team. We are surrounded by individuals empowered to use their expertise and talents to achieve our mission to pursue excellence. WHAT MAKES RCB CIS Department A GREAT PLACE? A flexible work environment Generous benefits, including health, dental, vision, tuition assistance, retirement, etc. A knowledge-sharing organization that works collaboratively with diverse partners. Professional development opportunities and mentorship A rapidly growing center within an academic setting The Robinson College of Business at Georgia State University is seeking a Department Technology Manager who plays a critical role in supporting the technological infrastructure of the Computer Information Systems (CIS) department, which is unique within the Robinson College of Business due to its strong reliance on information technology for both course delivery and research. This role ensures the seamless operation of IT resources, supports faculty and students, and drives innovation in cloud computing, virtualization, and research technologies. over 1,750 students and requiring specialized technical expertise to manage real and virtual environments, faculty research tools, and IT-intensive coursework. HERE IS WHAT YOU WILL DO The Department Technology Manager will transition to a modern, cloud-based infrastructure. This position will have a dotted line relationship with RCB College Technology Services. The Department Technology Manager will collaborate closely with the central College of Business support team to ensure alignment of technological initiatives and support services. This collaboration will involve regular communication and coordination to leverage shared resources, expertise, and best practices, especially with regard to enterprise computing operations. This position will also provide backup during slower CIS operation times, or as needed during projects or other times of need for the College. The goal is to enhance the overall efficiency and effectiveness of technology support across the Robinson College of Business while meeting the unique needs of the CIS department. On a day-to-day basis, the Department Technology Manager will be responsible for the following: * Installations support, documentation, and account creation are required for an average of 1400 students for both Fall and Spring semesters. * Faculty need specialized software and hardware (e.g., for big data analytics) to support their research, PhD students, IT support for teaching, research, and desktop support. * A multi-purpose lab requires hardware and software support, and assistance to students managing lab assistants. * Virtual server farm management and upgrades. * Support for IT-intensive courses * Drive the transformation from a traditional hosting environment to a cloud-based infrastructure. * Hosting applications for instructional and research activities on the public cloud. Benefits - The University System of Georgia (USG) provides comprehensive benefits to Georgia State employees. The University System of Georgia (USG) provides comprehensive benefits to Georgia State employees. USG offers healthcare, dental, vision, and other benefits and retirement plan options. https://hr.gsu.edu/service-centers/benefits/ USG Retirement Options Optional Retirement Plan -- ORP is a 401(a) Defined Contribution Plan. Employees contribute 6%, and USG contributes 9.24% to the plan. Employees are immediately vested. Teacher Retirement System -- TRS is a Defined Benefit Plan, a traditional public pension plan. Employees contribute 6%, and USG contributes 19.81% to the plan. Your retirement benefit is calculated by factoring in years of service, final salary, and a 2% multiplier. Employees are vested after 10 years. See the retirement webpage for more information. Tuition Assistance Program (TAP) -- Full-time employees enrolled in a USG degree program may earn their degree for free. Find the TAP details here. Disclaimer : This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee's direct supervisor. Qualifications : Minimum Hiring Requirements: Bachelor's degree in Computer Information Systems or Computer Science and five years of related experience. Preferred Hiring Qualifications Must have expertise with VMware virtualization software and hardware, system storage, network design and security, database and server management, and cloud computing technology services. IT Infrastructure & Virtualization: Manage, maintain, and upgrade real and virtual machines, ensuring reliable operation for coursework and research. Oversee DreamSpark (Microsoft Azure for Education) and VMware installations, including support, documentation, and student account creation. Administer and optimize the virtual server farm, ensuring performance, security, and scalability. Lead the department's transition from traditional hosting to a cloud-based infrastructure, integrating public cloud platforms for instructional and research purposes. Faculty & Student Support: Provide specialized software and hardware support for faculty research, including tools for big data analytics, cybersecurity, and AI/ML applications. Offer technical support for PhD students, covering teaching, research, and desktop needs. Manage and maintain the multi-purpose lab, assisting students with hardware and software issues. Virtualization & Cloud Technologies: Proficiency in VMware virtualization software, including vSphere, ESXi, and related tools for managing virtual environments. Experience in cloud computing services (e.g., AWS, Azure, or Google Cloud) for hosting, scaling, and securing applications. System Storage & Database Management: Expertise in storage solutions (SAN, NAS, cloud-based storage) and managing database systems (Oracle, SQL Server, MySQL) within virtualized and cloud environments. Network Design & Security: Strong knowledge of network architecture, security protocols, firewalls, VPNs, and intrusion prevention systems to ensure secure and efficient operations. Server & Infrastructure Management: Experience managing Windows and Linux servers, including installation, configuration, maintenance, and security hardening. College/Business Unit : Robinson College of Business Department : Computer Information Systems Location : Atlanta Campus Shift : 8:30am-5:15pm may vary Salary : $75,000-$85,000 FLSA Status : Exempt Job Type : Full Time (Benefits Eligible) Job Posting : 08/04/25, 12:24:34 PM Closing Date : 08/19/25, 3:59:00 AM Special Instructions : To be fully considered for this position, all candidates must submit the following at the time of submission: A complete and accurate GSU application Resume Cover Letter #LI-BD1 Georgia State University Values : COMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university, IDENTITY, PLACEMAKING & BELONGING: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, and civility, TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better place INTEGRITY: Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources, EXCELLENCE: Achieving the highest standards and distinction in teaching, research, and service, STRATEGIC INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents USG Core Value Statement : The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653. Equal Employment Opportunity : Georgia State prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy),, sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions., This prohibition applies to faculty, staff, students, and all other members of the Georgia State community, including affiliates, invitees, and guests. Further, Georgia State prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law,, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract. Background Check : Successful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record. Clery Disclosure of Campus Security Policy and Campus Crime: Georgia State University is committed to its students' and employees' safety and security. It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes on campus. This position may be designated as a Campus Security Authority, ensuring that reported crimes are routed to the appropriate University office. Please note, Georgia State University's career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires. Georgia State University is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.