Enterprise Business & Operational Resiliency Manager

This leadership role is part of the Enterprise Business & Operational Resiliency team. The position is responsible for overseeing resiliency operations related to the development, maintenance, and testing of business continuity plans across the enterprise. The role drives alignment between business processes and continuity plans, promotes adoption and strategic use of business continuity tools, and leads efforts to simplify resiliency-related processes. The leader will play a critical role in advancing business resiliency maturity across the organization.

Essential Functions

• Own management of business resiliency planning across the enterprise.
• Drive alignment of business processes with continuity plans.
• Lead strategy and adoption of business continuity tools.
• Simplify enterprise-wide resiliency processes.
• Lead and develop a diverse and inclusive enterprise technology team.
• Manage complex vendor relationships including negotiations and ongoing support.
• Oversee financial planning and budgeting for the domain.
• Prioritize tasks and make strategic decisions to drive results for large, complex projects.
• Collaborate with peers, senior leaders, and stakeholders across the organization.
• Improve organizational security posture by identifying and mitigating risks.
• Influence senior management and align team goals with strategic vision.
• Assess and communicate risks and rewards to guide enterprise decisions.
• Engage with employees to ensure alignment with executive decisions and recognize achievements.

Education

• Bachelor's degree required, or equivalent work experience.
• Advanced degree preferred.

Work Experience

• Minimum 5+ years of leadership experience in enterprise technology and operational resiliency.
• Experience managing large teams and complex projects.
• Background in strategic planning, budgeting, and vendor management.

Certifications & Licenses

• Business Continuity and/or Operational Resiliency certification preferred.

Skills

• Strong technical and business acumen.
• Leadership and team development.
• Strategic thinking and decision-making.
• Risk assessment and mitigation.
• Excellent communication and stakeholder engagement.
• Process simplification and tool adoption.

Physical Demands

• Standard office environment; no unusual physical demands.

Travel/Driving Requirements

• Occasional travel may be required based on business needs.