Reading Room Coordinator

SHIFT:

Regular Work Schedule: Fri/Sat/Sun (12p-8:30p) plus one weekday shift

• Training Schedule: candidates must be available Monday through Friday, 8:00 AM to 4:30 PM, until training period is complete

Seeking Breakthrough Makers
Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation. At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.

CHOP's Commitment to Diversity, Equity, and Inclusion
CHOP is committed to building an inclusive culture where employees feel a sense of belonging, connection, and community within their workplace. We are a team dedicated to fostering an environment that allows for all to be their authentic selves. We are focused on attracting, cultivating, and retaining diverse talent who can help us deliver on our mission to be a world leader in the advancement of healthcare for children. We strongly encourage all candidates of diverse backgrounds and lived experiences to apply.

What you will do

• Workflow Optimization & Radiologist Support:
  • o Facilitate efficient radiologist workflow to enhance productivity.
  • o Provide direct support to radiologists assigned to reading rooms, assisting with the interpretation of studies.
  • o Monitor diagnostic worklists and distribute urgent exams to Radiologists for interpretation.
  • o Support on-call Radiologists with system troubleshooting, problem-solving, and workflow performance improvements.
  • o With limited supervision, perform ancillary tasks that allow Radiologists to focus on their primary clinical functions.
• Case & Communication Management:
  • o Manage a large volume of incoming emails requesting STAT reads, records requests, image transfers to and from affiliate and outside hospitals/institutions, and notify the appropriate Radiologists.
  • o Expedite physician-to-physician communication to enhance patient safety and flow by assisting Radiologists in managing patient information and priorities.
  • o Utilize various communication tools and technology systems to minimize delays and increase efficiency.
  • o Manage cases from affiliate sites, domestic and international teleradiology locations, and outside hospitals.
• Health Information Management & Compliance:
  • o Act as the Health Information Management (HIM) liaison for releasing patient imaging to patients and families.
• Radiology Systems & Workflow Management:
  • o Utilize and maintain digital imaging systems, including Picture Archiving and Communication System (PACS), Ambra, Nuance Powershare, Radiology Information System (RIS), LifeImage, PICOM, Medicom, and Electronic Medical Record (EMR) systems: Epic, Epic Secure Chat, Epic ROI In Basket.
  • o Utilize Qgenda and also responsible to communicate errors or updates to Qgenda Schedule Coordinator.
• Other Duties:
  • o Maintain clean and clutter-free work environment in all Radiology Reading Rooms
  • o Perform additional tasks as assigned to meet departmental needs.

Education

• High School Diploma / GED Required
• Associate's Degree Preferred

Experience

• At least one (1) year Hospital, Medical Office, or Related Setting Required
• At least one (1) year Radiology Department or Imaging Facility Preferred

Knowledge, Skills and Abilities

• Strong knowledge of medical terminology and radiology systems. (Required proficiency)
• Excellent communication, interpersonal, and multitasking skills. (Required proficiency)
• Proficiency in IT systems, with the ability to maintain data accuracy and compliance. (Required proficiency)
• Strong organizational and problem-solving skills, with attention to detail and task prioritization. (Required proficiency)
• Demonstrated ability to handle sensitive information professionally. (Required proficiency)

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must be fully vaccinated against COVID-19 and receive an annual influenza vaccine. Learn more.

Employees may request exemptions for valid religious and medical reasons. Start dates may be delayed until candidates are immunized or exemption requests are reviewed.

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SALARY RANGE:

Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly.

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At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.